Excellent
5,712 reviews
MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Delia V.
Posted
My experience relates to my husband’s last days around Jan, Feb 2023. We called Mobile Help to bring my husband to the emergency hospital a couple of times. Response was great!
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family.
Ralph H.
Posted
The few times we’ve used the equipment things were handled extremely quick.
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Virginia K.
Posted
Politeness very helpful. Get the best answers for you when neede
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Christy Y.
Posted
They're reasonably priced. Helped me locate my sister once. The one time I needed it though, it didn't work correctly. I got help, but they couldn't communicate with me and it was about 40 minutes waiting for help.
Response from MobileHelp· Sep 24, 2023
Thank you for your review. We are sorry to hear about the issues you experienced with the equipment during this incident. If you have not already, please call our Technical Support team for assistance with replacing the equipment at 877-827-6207.
David P.
Posted
When I lost my communication fob you helped me find it.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
hannah
Posted
After wearing the button round my neck for several years ( I think about 10) there came an evening where I needed help. Fell, could not get up and had to press that thing. True, had to press twice but after that everything happened quickly. The two young men from the ambulance were very kind and competent, took me hospital and waited with me until I got a cubicle. My very thanks to them. You see I am 91 years old, broke my hip and am living alone.
Response from MobileHelp· Sep 24, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Joan K.
Posted
Everyone I speak to when I call is kind, patient and helpful and when I fell recently and pushed my button the fire dept. was here right away. A day or so later I got call from you to be sure everything went well. The service was great from beginning to end and I can't thank you enough.
Response from MobileHelp· Sep 24, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Tracey D.
Posted
They are there if I need help.
Response from MobileHelp· Sep 21, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
