G F.
Posted
ThTrustedey are quick to respond to queries…
They are quick to respond to queries and patient when I query again and repeat requests. I feel they can be trusted

Great
238 reviews
Moniker is a domain registrar built from the ground up with tools and features designed for Domain Investors, to help them thrive.
Moniker (moniker.com) has 238 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Showing 7 reviews with 4 stars · Clear filters
G F.
Posted
They are quick to respond to queries and patient when I query again and repeat requests. I feel they can be trusted
Ken F.
Posted
I was asked if I had changed my password. Answer: Not that I can recall. (but I'm 88 so maybe.)
Ski A.
Posted
I was able to establish my account with Moniker. Originally it was set up by a former computer consultant who can no longer be reached. I had no account access information. I now was able to establish my own account and set up an annual auto payment for the next 9 years. The negative experience was that it took me 3 or 4 days to accomplish this.
Response from Moniker· May 30, 2024
Hi Ski Aspen, Thank you for taking the time to send us your feedback. We are really pleased to hear that you have been able to gain access to your account and set up the annual payment. We appreciate your feedback about the time it took to accomplish this. Providing access can take time as it is a manual process, but we are always looking for ways to improve our customers' experience. If you need any further assistance, please do not hesitate to let us know. All the best, The team @ Moniker
Geoff F.
Posted
After a long set of emails back and forth in which a particular advisor failed to grasp my problem, I got two who did and it went smoothly.
Response from Moniker· Jan 15, 2024
Hi Geoff, Thank you very much for taking the time to leave us your review. We appreciate your patience throughout the email exchange, and we're glad to hear that the problem was resolved in the end. If you have more questions or need further assistance, feel free to reach out. We look forward to hearing from you. All the best, The team @ Monkier
Anita H.
Posted
I have noticed a big improvement in the response time. congrats! That’s a good start.
Response from Moniker· Feb 12, 2021
Hi Anita, Thank you very much for taking the time to leave us feedback! We are super pleased to hear that you have noticed a big improvement in our response time. We are always looking at ways to improve our products and services. If you have any extra feedback to pass on, where you would like to see other improvements, please feel free to email me to [email protected], and attention the email to Kristin @ Moniker. Thanks again and all the best, Kristin and the team @ Moniker :)
Account M.
Posted
Prompt courteous customer service! Inadvertently charged twice-immediate friendly response to our request for correction and updates until finalized.
Lesley De K.
Posted
Great mail/telephone support. Had a question about transferring away from them and even though it isn't in their interest to help me they did with great pleasure. Moving away because of a specific use case. Prices at Moniker are also good