Bad
191 reviews
Moonycozy is listed under Home Goods Stores.
Moonycozy (moonycozy.com) has 191 customer reviews on Consumer Courier, with an average rating of 1.9 out of 5.
191 approved reviews, newest moderated first
Susan B.
Posted
I would give this 0 stars if possible. I bought a gnome advent calendar but there were only 3 gnomes and the rest of the days were very cheap non-gnome toys. It was very expensive and a total scam.
luann H.
Posted
Never received tracing number, no email confirmation. Sent email to them. No response. Have yet to receive my item
Inna K.
Posted
Not at all what I expected. There are no instructions. In my kit one day was completely missing. No response from customer service. The elf activities are very primitive, and some are unclear on what you are supposed to do. For example for Day 7 all it says is ‘treasure hunt’ and included plastic coin, a tiny button and strange flat bear. How am I supposed to stage that as a treasure hunt? Ridiculous.
Terri C.
Posted
I would give zero stars if I could. This "company," if indeed it really is a company survives on theft. Put simply, they take your money, for items they may or may not manufacture, and never produce the product they have promised. They knowingly commit fraud and rob people every day. The internet is without accountability when it comes to dishonest merchants. I ordered a gnome advent calendar for my sister for Christmas, back in September. When it hadn't arrived in a month I started emailing the company. They always replied promptly with assurances that they were behind in orders due to the popularity of the item, but it would be delivered shortly. All lies. DO NOT ORDER ANYTHING FROM THIS COMPANY!
Christopher C.
Posted
24-Day Elf kit finally came, but not as described. Shipping from China, which took a full month. Each day has a card that says flip over for instructions, but the cards did not include any instructions. They would just say something like "rock these hats" or "snowflakes." Says there is a 30 day money back guarantee, but no response from company when inquiring due to missing instructions.
Lindsey M.
Posted
Do not buy from this company. I bought 3 advent calendars for my kids and they are crap. The items inside are not as advertised and the quality from dollar store. I paid $35 each for this crap.
Sally K.
Posted
What I order was Bluetooth glasses and all I got was plain plastic glasses
James Cunningham H.
Posted
DO NOT SHOP!!!!!!! DO NOT BUY!!!!!!SCAM SCAM SCAM!!!!!!I absolutely wish I could give a lower star rating. This company is absolutely horrible. And I would recommend never purchasing anything from them. I never received my order and it says that it has been delivered over 2 weeks ago from the notes of all the other reviews. I wish I would have definitely read this beforehand because this company is complete s*** do not buy
