murphyusa.comReviews of murphyusa.com

Murphy credit cards in my view is a scam. this is not a revolving credit line as they portray at pump. Very poor service with credit card reps

At the 116 Hialeah Graden location, the lady supervisor there is very conceited or thinks she's in Cuba. She treats customers very badly, scolding and yelling at them. It happened to me, and two days ago she was having a heated argument with a FedEx driver. I told him that if the owner here finds out about this, he'll fire you or close the business. They never have change for a $100 bill.I’ve made many complaints to her about that.I go there three times a week to buy cigarettes and once to get gas, but I’ve had to go to the Wawa across the street for gas and cigarettes because they don't have change for $100 bill.

If they fixed their pumps and took a little pride in the appearance of the store, maybe I wouldn’t leave 1 star. Always an issue with these pumps. Whoever owns this place obviously does not care.

At approximately 10-1010am on July 5th, I came to Murphy’s at 1609 E Beach Blvd, Pass Christian, MS 39571, with my 2 teenagers to buy a soda from the outside fridges. I picked the soda I was to buy and noticed my wallet was in my front seat of my jeep, located less than 5 feet from the fridge. I reached into my purse to retrieve my wallet without getting in my car, standing outside of it, for the 10 seconds it took to retrieve it. As I was walking up to the cashier with my wallet, the female manager began to yell at me and tell me to give her the soda. I asked her “can I not get my wallet ?” She proceeded to then accuse me of appearing to be stealing and how my actions of reaching for my wallet to pay were wrong and unacceptable. She continued to yell at me through the service window in front of other customers and then took the soda away and said she was refusing service and refused to sell me the soda. This is the service, or lack of service, I received. Is this the way your company instructs your employees, let alone managers to treat your customers? Is this the type of conduct you want representing your company? I did absolutely nothing wrong. I was not stealing and was literally walking up to pay when she began to berate me. My response was heated and defensive, absolutely. I was unfairly and unjustly accused in front of the other staff and customers of attempting to steal. Murphy USA is all over my home town and surrounding areas. My family and I have patroned them many times without any issues at all. Clean stores and bathrooms , fair prices, etc. This experience was awful and absolutely hateful and wicked. I’m appalled that this person works for your company and represents you. I hope I receive a response on this complaint so I can continue to be a Murphy USA customer and tell others they should as well. Service recovery after a horrible experience, is a reflection of the character and integrity of a company. I hope someone reviews the video footage of this incident.

The gas quality is terrible for any year car and is 20% ethanol which ruins engines . The store is t 12685 SW 200th Street, Miami, FL 33177 (Store #8974) Very hostile employees in management including assistant manager, They are doing gatekeeping to who ever applied for a job , almost all managers are from a dollar general. I don't recommend this location

I am a 51 years old with my license expired waiting to get my new one. I went to buy cigarettes and I could not buy them because I got the license exp. They are so ridiculous!

I guess they don't want to hire anyone. I show up for my interview and find the manager is the only one working. They told me they were waiting for someone to come in to work. Eventually it led to the manager telling me they would call me and do the interview on the phone. As of today I still haven't received a call. I get if you do t want to hire me but dont bs me with lies.

I was at the store 7470 in Union sc and this cashier I I think her name is Frances made me fill like I was at home she was friendly and nice when I left I was still filling good about my self Murphy you did good about hiring her she needs to be the manager