murphyusa.comReviews of murphyusa.com

There shouldn’t be a reason for the line at the POS be out the door, if they had more than one person working at the same time it would run smooth

The young lady that works nights on Tuesday has the best customer service and very understanding and patient ! She does everything with a timely manner and is very sweet

I visit the Murphy's in Broomfield,Co regularly and every single time I am in the store no matter what time of day the employee(s) working are super nice and helpful. Every time. And there are a few that always engage in friendly conversations. It's refreshing. Who ever is running this store is fantastic management and knows how to pick em!! Thanks guys for being decent human beings...

I have been shopping regularly at Murphy gas station in Hurst, Texas and other cities but today experience was no other than horrible. Right after covid 19 pandemic, customer service in general has taken a hit for the low due to less trained employees and unenthusiastic employees working on low wages but today my experience was all time low with mannerless, mean attitude employee of Murphy not interested to work but busy on the phone with ear piece talking to someone and ignoring me to take my order for items and then taking for ever to finish the transaction. Horrible experience, would never go again. I need my value to be a customer. Cheaper prices is good but not at the stake of my dignity. I don’t want to be humiliated by cheap employee treating you like you are at their mercy. Never again. If Murphy can’t train their employees for better customer service , they don’t need to be in business

In line for over 30 minutes 2 workers. 1 on the register The other just sitting . This store sucks

Murphy Express, right by Walmart on Inner Perimeter Rd. START PAYING ATTENTION. ASK FOR RECEIPT. Two times they told me we just need to rerun your card it didn't take and if it did we'll put the $ back on your card. LIES. This happen to me at the store on Norman and Inner Perimeter. No sooner than I pay walk to my car to pump they told me that lie. I tried asking what happened and thst I'm an hour away from home. Oh just run your card again they say. I'm glad I didn't, I'm still waiting be credited and they lying saying they reversed the payment. I've called my bank 3 times about $20. This is ridiculous for such a big merchant AND the cashier was rude. It was 515 in the afternoon. I ask for management. Noone was available they said. NEVER AGAIN!

I've been patronizing Murphy's for years now, I have myself registered in the point system! there has been two to three times that my points have gotten up to 7/8 hundred points, and the cashiers took it upon themselves to place my points on a purchase of gas! I keep asking myself what gives him the right to just take your points and use them as they choose without you asking for them to apply! In my opinion they should ask every customer that's enrolled in the Murphy program, do you want to use your points! I'm giving up!

All pumps and grades are marked "contains 10 to 15% ethanol". The pumps also have a sign stateing not to use 15% ethanol in vehicles 2001 or older. Thus none of the gas at Murphy's is safe for my older than 2001 vehicle. I can safely burn 10% ethanol...but not 15% without risk engine damage.