Namco PoolsReviews of namcopool.com

Namco was willing to work with us & help us through our permit process by supplying all the necessary documentation

Last year i came to get a jug to pour in my pool and it cost me 29.00 , then next time a needed one i went to islander pools and they were 10.00 cheaper then u and i jug that was given to me had leaked on the lid that unscrews.will not buy that again from ur store which is to bad. For years i went to the latham store , now u r close to me on central ave.

It is well over a year that my pool has been rusting on the top panels. I have contacted customer service, and when I finally got a response...I was told to go to the store with the item numbers sent via email and the store would get me the replacement panels...since the pool is under warranty for 25years...right!!?? Nope, the store had no idea what I was talking about and the manager at the danbury store made a copy of the email and was suppose to get back to me...that was over 6 months ago. So I have a pool with rusting top panels supposedly under warranty and no one knows how to fix this. I don't want to hear that they were bought by a new company. The warranty still stands when there is new ownership...this is a terrible company...I am so disappointed! Anna and Jimmy Ruggiero, Sandy Hook, CT.

Mike is really helpful and knowledgeable and I appreciate his insights.

They Waited for us to pick up our purchased even though we got there a little after closing.

Staff was very helpful and knowledgeable with our inground pool needs, we will continue shopping at Namco.

Very good service

They were quick to make the sale, then outsourced installation to another guy. This person was unprofessional and showed up weeks late yelling at me after I contacted the store inquiring about the overdue promised date. When our pool was finally installed, the store was no help answering questions and it seemed difficult to get the store to even answer their phones. We have since brought all of our questions to another store and they have helped us get our pool up and running!