Rebecca S.
Posted
Beautiful and professionally styled…
Beautiful and professionally styled drapes

Excellent
297 reviews
Neutral is a pioneering brand in the realm of custom window coverings, blending the meticulous craftsmanship of a seasoned manufacturer with the creative flair of visionary designers. Since our inception in 2020, Neutral has been dedicated to revolutionizing the way people experience home decor.
Neutralcurtains (neutralcurtains.com) has 297 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
297 approved reviews, newest moderated first
Rebecca S.
Posted
Beautiful and professionally styled drapes
Kelizmac
Posted
It was a great experience with picking out a window valance. Easy to walk through the website step by step. Lots of options to choose from and the best part is the curtain that I chose looks great and functions great in my studio!
Sparrow C.
Posted
Beautiful and functioning well. I'm very happy with my order.
Paige
Posted
*I have yet to receive my first order but the company sent a replacement and that arrived yesterday. The shades look really nice. They are VERY heavy (made with wood) which concerns me because our shades will be up most of the time so I’m worried about how long the thin string that holds them up will last. *I was asked to review my order but I have yet to receive my shades. I ordered 9/21 and they were shipped 9/25 (awesome). The shades have been sitting in Louisville. Not the company’s fault but they need to let customers know shipping might take a really long time or you may never receive your item.
Response from Neutralcurtains· Oct 10, 2025
Thank you for bringing this to our attention, and we sincerely apologize for the significant delay you've experienced. We understand your frustration. The current holdup is due to U.S. customs clearance. Following the recent end of the de minimis exemption (as of August 29, 2025), many more packages now require formal clearance, leading to unprecedented backlogs and delays at customs facilities. To ensure you receive your shades as quickly as possible, we are immediately arranging an expedited replacement shipment for you at no additional cost. You do not need to take any action regarding the original shipment. We truly appreciate your patience and understanding.
MJBowman
Posted
I had questions before ordering and sent via email - responses was quick. I liked all the samples you could see beforehand. Once ordered, the product arrived quickly. Install info was on the site and was pretty good. We had one error in drilling since we have an odd window type so had to go back and redo. Not fun but still easy. Blind operates well.
Jenna K.
Posted
Great quality and good shipping. Easy to communicate and the product is very nice!
Nicole W.
Posted
The curtains look amazing I thought the color was lighter like the picure. However the color worked.
Minette W.
Posted
Purchased for my living room. I love them! The quality is amazing