Hardy F.
Posted
I like the product, but customer service needs to improve.
I like the product. That said, I requested a physician's advice for the dosage of my second-three months. I never got the opportunity to do such a consultation and instead NewSelf sent me the starting dose again. That seemed couterproductive to me and a waste of my money. I messaged NewSelf that it could make up for this by sending me month's worth at a higher dose for free, but never heard back. And, when I called, I got left on hold FOREVER!
Response from NewSelf· Sep 2, 2026
Thank you for sharing your feedback. We’re glad you like the product, but we understand your frustration with not receiving the requested consultation and having difficulty reaching our team. One of our agents will contact you privately to review your experience and discuss the unresolved concerns. The NewSelf Team