Excellent
68 reviews
Ngage Live ChatNgage Live Chat provides website visitors the ability to engage with a live operator 24/7, helping reduce your website bounce rate and improve your conversion rate. Call us at 866-201-8169 to learn more.
Ngage Live Chat (ngagelive.com) has 68 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
68 approved reviews, newest moderated first
Gary J.
Posted
chat operators do a great job getting callers contact info and the company is very responsive to any issues such as credit issues when a vendor rather than a lead is involved. i highly recommend Ngage Live chat
Response from Ngage Live Chat· Oct 2, 2018
It is our pleasure Gary. We are grateful for our relationship with you and your firm, thank you!
Michele L.
Posted
We used Ngage for over six years. Stupendous! You may pay a little more but well worth it.
Response from Ngage Live Chat· Oct 2, 2018
Thank you for trusting us as your live chat provider Michele. We truly value working with your firm.
Dell A. R.
Posted
mostly irritating waste of time and energy.
Response from Ngage Live Chat· Oct 2, 2018
Hi Dell, I am sorry that it has been irritating for you. Please let me know if there is anything we can do to improve your experience. For example, if you'd like to narrow in on the types of prospects you are looking for, there are some specific strategies and adjustments we can do. Thank you. Mark Shepherd, President of Ngage, 512-582-4920, [email protected].
Celia G.
Posted
really pleased with the quality leads we have captured through Ngage, our account manager Matthew Aversa definitely works hard to keep our business and promptly responds to our requests :)
Response from Ngage Live Chat· Oct 2, 2018
Much appreciated Celia. Great to hear that Matt has been helpful :)
Debbie L.
Posted
Since we started using Ngage, we have increase our new patients significantly. The service more than pays for itself. We have set up a routine to follow up with emails and a phone call to seal the deal and this works well. It also allows us to answer our current patients' concerns in a timely fashion.
Response from Ngage Live Chat· Oct 2, 2018
Thank you for sharing Debbie. Great to hear that Ngage has helped your medical practice! It is clear that your team takes fantastic care of your patients.
Mark
Posted
Excellent company. Great service. We are very pleased.
Response from Ngage Live Chat· Oct 2, 2018
Thank you Mark, it is a privilege to work with you.
Arnie B.
Posted
Easy and concise, and they also speak Spanish!
Response from Ngage Live Chat· Oct 2, 2018
Thank you Arnie for sharing your expertise over the years. Very much appreciated!
Troy Rosasco, E.
Posted
Ngage is a quality chat service. They are very reliable and they treat our clients very professionally. There may be cheaper options out there, but you get what you pay for. I have used them for over 5 years. I’ll stay with Ngage.
Response from Ngage Live Chat· Oct 2, 2018
Thank you Troy. It is an honor to work with you and your firm over the years.
