Geoffrey F.
Posted
There was a mix up on the order…
There was a mix up on the order…

Excellent
1,890 reviews
Oakley Standard Issue (SI) is a dedicated division of Oakley, Inc. committed to serving the needs of Military, Government, Law Enforcement, Fire and EMS professionals. Oakleysi.com is a free membership program with exclusive products at a direct price.
Oakley Standard Issue (oakleysi.com) has 1,890 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 37 reviews with 3 stars · Clear filters
Geoffrey F.
Posted
There was a mix up on the order…
Laurence L.
Posted
Everything was great as usual except for the website😅 I don’t know why but it kept frozing. For exemple, it was very difficult to go back and forth to compare some sunglasses or googles, I mean, basic things like loading a page took ages. Hopefully, I order once a year so it makes me practice my patience when I do. Hopefully, they will work on this issue and we’ll see next year:) That being said, the products are just amazing, so sturdy for the job and outdoor activities. Shipping was super fast! Finally, I really appreciate the recognition for military and law enforcement officers. Hope it was helpful!
John C.
Posted
First, I love the frames they look and fit great. The bad news is the prescription that is in the glasses are not mine,I can’t see good enough to see writing with the glasses. I sent you the right script but that’s not what’s in the glasses. Please Help.
Timothy N.
Posted
I did not like that I had to buy 10 pair of lenses at once! Thats ridiculous. Im sure plenty of people can afford only one or two pair at a time!
Response from Oakley Standard Issue· Oct 20, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/oakley/careform
Lp
Posted
The lens on the right is noticeably smaller than the left and rattles in the frame. I paid for every possible upgrade, and sort of expected a better fit. I also expected a bit more tint and responsiveness from the transitional tech. I’ve got a pair of lenses from Walmart that seem better than these for a good bit less, which is very surprising.
Response from Oakley Standard Issue· Oct 20, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/oakley/careform
Jesus P.
Posted
The customer service was great when I had to cancel my order in order to order the correct lenses with my updated PD measurement. However, when I finally received my progressive prescription glasses, I was disappointed. I was unable to see clearly from the portion of the lenses that was supposed to not have any magnification. I had to return the glasses. Too bad because I really liked the frame.
Response from Oakley Standard Issue· Oct 20, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/oakley/careform
Steve S.
Posted
Ordering is easy. If you have a problem it is impossible to get help from a human. I called the customer service number for help. My Vanguard glasses were knocked off my face by a branch going through a trail in my airboat and went overboard. I tried to see if Oakley could help me with a better discount than 15%. I did reach a person based in the Philippines. They were very nice after explaining my problem they said I would receive an email and i never got one after four tries I gave up. Apparently they are just there to stroke you and no action is ever taken after you hang up.
Response from Oakley Standard Issue· Oct 20, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/oakley/careform
JF L.
Posted
Efficiency, speed of treatment, quality of the glasses. However, received a link for tracking purposes but was never able to actually track my package. Tracking was "not available", without any explanation, whether I clicked on the link or input my tracking number in the FedEx tracking page. I was lucky enough to have a camera doorbell and ask a friend to retrieve the package before it could have been stolen.
Response from Oakley Standard Issue· Oct 20, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/oakley/careform