Ogawa World USA Reviews | Read Customer Reviews of ogawaworldusa.com

Ogawa World USA Reviews | Read Customer Reviews of ogawaworldusa.com

Ogawa World USA reviews

194 approved reviews, newest moderated first

Monica
Posted Apr 23, 2020
Well packed
Well, I ordered curb side delivery, it will be nice can put inside of my house. The items was packed very nice. Delivered in front of my garage. Thanks
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Dennis
Posted Apr 22, 2020
Totally positive experience
Totally positive experience. All questions answered. Very knowledgeable.
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Mike
Posted Apr 9, 2020
Great experience
Great experience. Good communication. Thanks!
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Joe
Posted Mar 27, 2020
Great customer service
I Spoke with Rick and he was great! He was extremely helpful and answered any questions I had.
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Karen
Posted Mar 25, 2020
I had issue and your tech was very…
I had issue and your tech was very patience with me and stay with me until I was back up.
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Corey
Posted Feb 14, 2020
Not happy today
The website said you had black in stock, now I have to wait until March 10-15th before I receive my chair on back order. And that’s after changing the color to bronze because it will be in stock a week earlier. I’m having hand surgery March 2nd and won’t be able to set up my chair or put it together so I’m pretty irritated that it will be setting for 3 months until I can assemble it after my hand heals. Would of been nice having it to relax in while healing but not going to happen.
Response from Ogawa World USA· Feb 14, 2020
Hi Corey, Thank you so much for sharing your feedback with us :). We apologize for the back order status of the chair you ordered. We're happy to see that you're taking advantage of the discount we offered, and we'll be happy to see if there's a way we can help you get full use of your chair once its delivered. Good luck with your surgery and we're hoping for a speedy recovery. Best Wishes, ~ Rick
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Cong
Posted Jan 16, 2020
Allways great customer service when I…
Allways great customer service when I call in Rich did an amazing job
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Peter
Posted Jan 3, 2020
Great service
Rick at customer service was very knowledgable and highly professional in guiding through a comparison of the different Ogawa models. First rate service!! I made my purchase today and am looking forward to my first massage soon.
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