Average
241 reviews
Shop designer women's clothing, jewelry, handbags, shoes and beauty. For every item sold, 20% of proceeds are donated to important causes within health and wellness, climate action and gender equality. Free Shipping & Returns.
Olivela (olivela.com) has 241 customer reviews on Consumer Courier, with an average rating of 3.3 out of 5.
241 approved reviews, newest moderated first
Stephen Spinelli, J.
Posted
Courteous, efficient and customer centric
Response from Olivela· Aug 6, 2025
We’re so glad to hear you had a smooth and positive experience. At Olivela, providing exceptional service is always our priority.
Carol
Posted
Chandler was super helpful
Response from Olivela· Aug 6, 2025
Thank you for the kind words! We're so glad Chandler was able to assist you. At Olivela, we’re committed to providing exceptional service and are always here to help.
carole M.
Posted
I didn’t talk to anyone in person. But ordering online was very easy.
Response from Olivela· Aug 11, 2025
Thank you for sharing your experience! We’re glad to hear our online ordering was quick and easy. At Olivela, we work hard to ensure a smooth shopping experience from start to finish.
jcoleman
Posted
I returned this swimsuit unworn, with tags intact and the sanitary liner in place, yet the company falsely claimed the liner was removed and denied my refund. The fit was terrible especially for larger chests and the quality did not match the price. Their handling of returns is dishonest and disappointing. Purchase at your own risk.
Response from Olivela· Aug 11, 2025
We’re truly sorry you had this experience and understand how frustrating it must feel. At Olivela, we take pride in providing high-quality items and fair, consistent return inspections—situations like this are very uncommon. We’d like to look into your order personally to ensure we make this right. One of our Customer Service Reps will be reaching out to you.
Miranda B.
Posted
Fast response and very attentive. I couldn’t recommend Olivela enough. Great customer service team and great cause. Will be back online soon! Joy was kind.
Response from Olivela· Jul 23, 2025
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team—especially Joy. We truly appreciate your support and look forward to welcoming you back soon!
Rebecca D.
Posted
This is not my first great experience with the team at OLIVELA ! I’m always treated with respect and kindness. Mindi was professional and polite to the upmost degree. She handled the small issue I had with diligence and was swift to resolve the challenge. What an asset Mindi is to the OLIVELA staff and should be commended for her exceptional work. Reassuring to know when shopping here my wants and needs are shown the proper concern and attention. I will continue to shop here and look forward to it! Thank you for listening! Warm regards, Rebecca D.
Response from Olivela· Jul 23, 2025
We're thrilled to hear that you've consistently had great experiences with our team. Mindi truly is a valued member of Olivela, and we’re so glad she provided the care and attention you deserve. Your kind words mean the world to us—and to other shoppers who value exceptional service. We can’t wait to welcome you back again soon!
TD
Posted
Sent to the completely wrong address. Slow responses and help.
Response from Olivela· Jul 23, 2025
We're very sorry to hear this happened. This is not typical of the service we aim to provide, and we understand how frustrating it must be. We’re here to help make it right and appreciate the chance to improve your experience.
Kathleen B.
Posted
Absolutely the best! I reached out as I ordered a dress yesterday online and then I received an e-mail to enjoy my first order 15% off which was a significant savings ($60) on the dress I just ordered for full price. Joy answered my e-mail and credited my account withing 2 hours! Fabulous customer service!
