Manda Edwards M.
Posted
During a 7-day free trial I tested the…
During a 7-day free trial I tested the solution. In particular, I put in the website of a company to see what the SWOT would be. It appears that there is a lot of web scraping, followed by generic assumptions about the industry the company played in, however the industry the solution assumed wasn't even correct. A lot of money per month for something so generic and incorrect. It is easy to use though.
Response from Osum· Apr 25, 2024
Thank you for taking the time to review Osum and sharing your experience. We’re sorry to hear that the industry classification did not accurately reflect the company you were researching. Accuracy is a priority for us, and we continually work to enhance the precision of our data analysis to prevent such issues. It’s encouraging to hear that you found our platform easy to use. We are dedicated to maintaining simplicity in our interface while working diligently to improve the depth and relevance of our market insights. Your feedback is crucial in this process. We understand that the value we aim to provide must align closely with our users' expectations and needs, particularly when it comes to the cost of our service. We take your concerns seriously and are actively working on refining our algorithms to ensure more accurate industry matching and tailored analysis. We hope you will consider Osum again in the future, perhaps revisiting us as we implement improvements and continue to update our service offerings. If there are specific features or types of analysis that would be more useful to you, please let us know. We are here to help and improve your experience wherever possible.



