Gainet
Posted
Pay attention
Please read carefully the different plans: some offer a 7 free trial, some will lead you to pay immediately the full amount. And to understand in which one you will be, you need to read very very carefully the page.
Response from Osum· May 9, 2024
Hi Gainet, thank you so much for your feedback - we have listened to what you and some other users have shared. We understand and appreciate that there was some cause for confusion here. We have now overhauled the sign up experience so that the 7 day trial is the main action and the option to skip the trial and subscribe is explicitly visible as a secondary action. What you experienced will no longer be a an issue for anyone ever again. To show you our appreciation, we would like to offer you a complementary month of access to Osum. You are invited to reach out to us via the support chat on the website whenever you are ready!