Excellent
64 reviews
Out&Back OutdoorOut&Back Outdoor is an online marketplace that makes it easy to shop, save and sell secondhand outdoor gear. With everything from backpacks to tents, to outerwear to vests, Out&Back makes it seamless to shop high-quality gear without the big price tag. Plus, with instant cash offers, selling your gear is simple, fast and rewarding.
Out&Back Outdoor (outandbackoutdoor.com) has 64 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
64 approved reviews, newest moderated first
Michael G.
Posted
Excellent company to do business with. Employees speak English and are capable of making management decisions. They are educated and genuinely care about their customers.
Response from Out&Back Outdoor· Feb 26, 2026
Hi Michael- Thanks for the kind words! We truly value our customers and believe in providing real, knowledgeable support (especially in a time when so much customer service is automated or outsourced). -OBO
Mario A.
Posted
Couldn't be better!
Response from Out&Back Outdoor· Feb 12, 2026
Hi Mario, Thanks for taking the time to write a review! We appreciate you and your business:) -OBO
Judy
Posted
Found this website by sheer happenstance. The product I received exceeded my expectations. Customer service was fast and courteous. I’ve already placed a second order and looking for its arrival.
Response from Out&Back Outdoor· Feb 3, 2026
Hi Judy- We appreciate you coming back for a second order and hope you love it just as much. Thanks again for your support! -OBO
Dorothy S.
Posted
First time using the company, had to return a too small for me pair of ski pants. Clear, easy process. Will use this company again without hesitation.
Response from Out&Back Outdoor· Jan 20, 2026
Hi Dorothy, We are so happy to hear and thank you for sharing your experience! -OBO
Jason A.
Posted
Company resolved my misdelivered package. Customer service was excellent and very willing to help and resolve the issue.
Response from Out&Back Outdoor· Jan 20, 2026
Hi Jason, We’re glad we could resolve the issue with your package and that you had a positive experience with our customer service. We really appreciate your feedback and look forward to serving you again! - OBO
Gaetan J.
Posted
Good team of people and really good customer service. Prices are also really good with selection of great gear!
Response from Out&Back Outdoor· Jan 12, 2026
Hi Gaetan- Thanks a ton! We really appreciate the feedback and are so glad you’re enjoying the gear, prices, and service. - OBO
Ed
Posted
Great experience and great service.
Response from Out&Back Outdoor· Jan 12, 2026
Hi Ed- Thanks for the shoutout! Providing a great customer experience is our top priority, so this means a lot to us. -OBO
Dannielle C.
Posted
Great customer service
Response from Out&Back Outdoor· Jan 12, 2026
Hi Dannielle- Happy to hear you had a great experience with our team! -OBO
