Parfum1.com has been a leader in the online fragrance and beauty industry; offering an exceptional variety of authentic designer fragrances, bath and body accessories, skin care and other beauty products.
Parfum1 (parfum1.com) has 34 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Also known as
parfum1.com
Website
parfum1.com
Category
Wellness & Spa
Location
Long Island City, New York
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Wonderful products and great prices. Courteous and knowledgeable customer service representatives ... what more can you ask for? Thank you, Parfum1.com.
CF
Catherine F.
Posted
excellent service and products
I have never had a problem that couldn't be solved. I can highly recommend this as a reliable vendor. Excellent selection, easy to contact on-line or by phone, easy to navigate web-site, great prices and great sales.
BR
Bridget
Posted
Weak
The perfume seems fake and does not last long at all!
Response from Parfum1· Jun 22, 2012
We've been in the fragrance industry for over 30 years and make it a top priority to sell only 100% authentic, top quality merchandise. We do not sell fakes or knock-offs. All fragrances are made differently, and some last longer than others. If you are ever unhappy with an item you received from us, please always let us know so we can resolve the issue.
MI
Michelle
Posted
UPS shipping to Canada
I recently placed an order with parfum1.com, I live in Canada, but have ordered perfume online many times from the USA. When the package arrived, I discovered there was a "processing fee" of $28.00 charged to me by UPS, over and above my shipping cost. Needless to say, this was disappointing, and my savings were greatly reduced. This was not duty or taxes, but as far as I could tell just for UPS to make some extra money.
Please, parfum1.com, when shipping to Canada do NOT use UPS or FEDEX - simply ship through the post office (air mail not necessary, ground is fine) as other online perfume companies do.
I love their selection, service and delivery time was good, but I will think twice before ordering here again unless better shipping arrangements can be made to Canada.
Response from Parfum1· Jun 22, 2012
Hello,
I am sorry to hear that you were charged fees by UPS. We have had some complaints from customers shipping to Canada about extra UPS fees so we are currently working on a new shipping option to Canada that would NOT include any fees. We hope to have this option available within the next month. We'll be sending all of our customers who are located in Canada an email to let them know! Thanks again for shopping with us and we hope to hear from you again in the very near future.
JU
Julia
Posted
Good service but not satisfied with the product
I do not like generally to say something negative, but I was very disappointed with my order from parfum1.com I have been wearing "Poeme" fragrance for the past 15 years and it by far the most long-lasting perfume I have ever had in EDP version.
Attracted with coupon offer I ordered it from this website 3,3 oz (non-spray bottle) along with 3 other parfums. This one was the main intention of my purchase. How shocked I was opening bottle and discovering, that it disappears within 30 min. The leftover of same parfum from Macy’s (4 year old) still lasts on my skin whole day (and clothes for few days), so you cannot blame it on skin chemistry. After talking to sales associates in Macy's and Nordstrom, I have learned that only reason could be that it was old bottle (maybe spoiled due to wrong temperature conditions).
Frustrated, I looked at return policy of the company. As for company policy, I cannot return or exchange it, so I stuck with it, and I do not use it either. $65 are wasted, and I am not sure about other perfumes I bought, because the rest was intended as gifts. I think that my total money spent was $109.60, could as well buy less but normal quality in Nordstrom.
Yet, still waiting for 1 more to come, it was not in stock for the day of shipping. Saving few dollars on coupon and tax end up to be a mistake, because I still would have to buy another bottle of “Poeme” and pay to reliable department store.
I would really appreciate any suggestion.
With my respect,
Julia Fazekas.
Response from Parfum1· Jun 22, 2012
Thank you for letting us know about this situation. One of our top priorities is to provide customers with top quality products. Although our return policy does state we cannot accept returns on open or used items, if you are unhappy with the quality of the product, please always let us know so we can resolve the issue. We've been in the fragrance and beauty industry for over 30 years and make it a point to always keep our inventory in proper temperature conditions. We will contact you in regards to getting a replacement for this product.
MD
Mae D.
Posted
Wonderful niche selection and super fast shipping!
I love Parfum1! They now carry several niche lines that I love, and offer decent, regular coupons. Shipping is always fast and packages were put together well and very secure. If they keep this up, I may end up getting all my fragrances there.
KA
Kathleen
Posted
Highly Recommended
I shop here regularly. The prices and customer service are excellent.
AP
Adile P.
Posted
Best place to buy parfume
I have been using this website last 2 years and everything I buy is what they say and very fast delivery. I am very happy with the service.
