PartsIPS - Appliance PartsReviews of partsips.com

My company has placed three orders over a period of six months with this company. all three still have a status of processing. DO NOT ORDER FROM THEM!

Ordered part. Arrived and it was defective. Missing the jumper block. Contacting the company and it is my cost to return + 20% stocking fee. Also took days to get a response

Garbage people todo business with.

Ordered a new thermocouple for my wall heater. The part I received after 2 weeks was defective. I requested a refund and was given a list of what was required. I would end up losing money with their non refundable excessive shipping charges, required return shipping and a 20% restocking fee. Maybe that's how I ended up with a defective part if they restock defective parts. Avoid this company!

Horrible customer service! No clarity on what's going on.. Waited 3 weeks for parts that I never received and emailed 3 times and called twice in order to get my refund back. Would not do business with this website again!!!!

DO NOT USE THIS COMPANY!!! If I could give NO stars I would. This company is terrible and very unprofessional. I ordered a part and never received it. My CC was charged. No one answers the phone, no one responds to emails. I was promised FREE same day shipping. Now a month later no part.I was also charged $18 in shipping.

I wish I had searched for a review of partsips before I ordered a part for my dehumidifier. They sent me a completely different part than what was shown on their web page. I emailed their "contact" address three times but didn't get any reply. I called their support number 315-314-2092 which an Answering Service answered... saying I need to contact the part manufacturer! I would give them -1 stars if I could. What a ripoff and waste of time and money... with no hope of getting a refund!

0 stars. Awful. Ordered filters July 2019. Order said processing for a month. emailed the company and received 2 emails with no apologies. Just 'eta early September'. It's early November and still no filters.