Average
230 reviews
PeopleLikeClearwater.comWe firmly believe that lasting connections with our customers is at the heart of what makes our business successful. This foundation has led us to become one of the nation’s largest independently-owned retailers for spas & hot tubs in the country.We sell Spas and Hot Tubs with Free curbside delivery anywhere in the continental United States. We are striving to be the best online spa purchasing experience.
PeopleLikeClearwater.com (peoplelikeclearwater.com) has 230 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
230 approved reviews, newest moderated first
Brian M.
Posted
Thanks so much! Am enjoying my wonderful hot tub after the great correspondence in getting it to my home.
Response from PeopleLikeClearwater.com· May 31, 2019
I am so glad you had a great experience and the hot tub is meeting your expectations. We look forward to working with you again!
Thomas M.
Posted
Great product and fast shipping.
Response from PeopleLikeClearwater.com· May 31, 2019
I am so glad you had a great experience and the hot tub is meeting your expectations. We look forward to working with you again!
GM B.
Posted
Excellent in customer service. Anytime I have a question they are there to answer promptly.
Response from PeopleLikeClearwater.com· May 31, 2019
I am so glad you had a great experience. We look forward to working with you again!
Bruce R.
Posted
Quality of spa seems quite poor to me. It's not very well insulated. Lots of large gaps in the spray-foam insulation. Also, the access panel is held in place by screws that will eventually strip out. They should have opted for bolts with threaded inserts. This panel needs to be removed each time the spa is drained. The other thing that bothers me is the power cord can only be routed out the front side of the spa...making it visible to everyone. Why wouldn't they at least have given the option to route the wiring out the back side...like virtually every other major appliance in the world. The spa surface texture is a little rough for me, but maybe some people prefer that. This sums up my initial evaluation. I haven't owned it very long yet. Also, the shipping coordination was very poor. I had to continually contact the shipper, after being transferred to about 4 different telephone numbers. Good Luck.
Response from PeopleLikeClearwater.com· May 31, 2019
I'm sorry you had this experience, and we appreciate your feedback.
Diana
Posted
Ordered hot tub on the weekend and was delivered on Friday. They would have delivered on Thursday but I had an appointment. Scheduled delivery between 1 and 5. Arrived on time. They did everything right and with exceptional service. Friendly
Response from PeopleLikeClearwater.com· May 17, 2019
I am so glad you had a great experience. We look forward to working with you again!
Robert
Posted
Excellent product and value! Highly recommended!
Response from PeopleLikeClearwater.com· May 17, 2019
I am so glad you had a great experience and the product is meeting your expectations. We look forward to working with you again!
Kimberly
Posted
With my cabin a mere 2 hours from their warehouse I would have expected the process to be simple. It was NOT. Despite charging me a delivery fee: they could not deliver to us. Then to access a 10% restocking fee to items that NEVER left their warehouse is ludicrous. With the order's special instructions reflecting do not ship to cabin without calling owner. They did anyway by US postal service mailing the cover for the spa they couldn't deliver which I then had to make arrangements to ship back to them. More than THREE WEEKS have passed and they have STILL not processed the refund. Their lack of customer service and accountability is INEXCUSABLE. Save yourself a lot of aggravation and just order somewhere else that IS reliable.
Response from PeopleLikeClearwater.com· Apr 29, 2019
Thank you for bringing this to my attention. You are correct this is crazy. Someone will be in touch shortly to resolve the issue.
Wayne
Posted
Quick delivery received in perfect condition. Not easy to move. Used 4 inch pvc. All in all a very good tub for the money.
Response from PeopleLikeClearwater.com· Apr 18, 2019
Thank you for your review. We appreciate your feedback and hope to work with you again. I am so glad you had a great experience and the hot tub plumbing met your expectations.
