Perform BetterReviews of performbetter.com

Response from Perform Better· May 14, 2021

Hi Julio, Thank you so much for taking the time to leave us a 5-star review! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]

Response from Perform Better· May 12, 2021

Hi Carrie, Thanks for contacting us. I understand the frustration with the flat rate shipping cost of $9.95 when it comes to lightweight bands. Unfortunately, UPS/Fedex charges us a minimum of $9.95 no matter the weight of the product and/or distance traveled. Please be assured that we continue to search for ways to enhance our shipping process making it better for our customers. I did make an adjustment to the shipping cost to help out! I will send over a revised order confirmation via email to cover this. The NSCA promotional code did not carry over on the order- not to worry! I went ahead and manually added it to the order. In the meantime, if you have any questions, please contact me directly. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]