PetEdgeReviews of petedge.com

Response from PetEdge· Jun 11, 2024

This is great to hear and thank you for sharing your review with us. Thank you for choosing PetEdge we truly value your business.

Response from PetEdge· Jun 11, 2024

This is such a great review and thank you for sharing JeTara will really appreciate this, and she is fantastic. We are sharing your review with JeTara, and the customer service team, this always makes their day. Thank you for choosing PetEdge we truly value your business. ❤️🐕

Response from PetEdge· Jun 11, 2024

This is fantastic to hear and thank you for sharing your experience. Thank you for choosing PetEdge we truly appreciate your business❤️!

Response from PetEdge· Jun 10, 2024

We are sorry that you were disappointed with your website experience, we are reporting this issue to our Marketing Dept. if you ever have any issues please contact us 800-738-3343 M-F 8am to 6pm CST. Thank you for letting us know and thank you for choosing PetEdge we appreciate your business!

Response from PetEdge· Jun 10, 2024

Hi there, we absolutely understand your frustration, we are having issues with a main vendor and are working more than anyone can imagine getting this resolved. We are sorry for the inconvenience, and understand, we are equally frustrated. Thank you for letting us know, and we are working on a better resolution. PetEdge

Response from PetEdge· Jun 10, 2024

This is great to hear, and we hope you love them as well. Thank you for taking the time to share with us and thank you for choosing PetEdge we truly value your business. 💖🐕

Response from PetEdge· Jun 10, 2024

Aww this is just a fantastic review, and thank you for recognizing our employee, Mary, we love seeing this and she will too as we are sharing this review with her and the customer service team. Thank you for taking the time to give us this positive review and thank you for choosing PetEdge we truly value your business!

Response from PetEdge· Jun 10, 2024

Hi there, we reviewed your order entirely and it was placed on 05/01 at a little after 1pm cst, it was picked, packed, and shipped the next day then was delivered on 05/04. We apologize if you feel that 24hrs for picking, packing, and processing are too long, but from order to door it was 4 days. We appreciate you supporting a smaller business and thank you for letting us know of your disappointment with our shipping. Thank you for choosing PetEdge we truly appreciate your business.