PetflowReviews of petflow.com

My order was cancelled and I did not know it no email, nothing, I had to log into my account to find out. I have re-ordered and hopefully product will be sent.

Everything… I always need personal help with my orders, which usually include a prescription for my cat. The prescription I have, is a open one, that I usually have to send a picture of, and PetFlow seems the only online site that will talk to me personally in order to get this done (as opposed to taking the cat to the vet each time and having to pay $150 to $300)

The people on the phone are friendly and helpful.

What a great business to work with. When I made an error, and ordered the wrong food - customer service was happy to take it back and get me the right food. What a pleasure to work with such nice and helpful staff. A most unusual treat today!

La comida que compre no era la que aparecia en la foto, TENIA DIFERENTE COLOR y me deje llevar por eso

My order was shipped in record time.

i originally ordered a 24 can case of c/d chicken stew and a 24 can case of c/d tuna stew and was told that they were both in stock. about a week later i got the case of chicken stew but but still am waiting for the case of tuna stew. i just called a little while ago to see why the case ot tuna stew hasen't shipped yet and was told that it was out of stock. number one,why was i told that it was in stock when i originally ordered it and now i'm told it's out of stock. did they ship my order to someone else. second, that's for giving me a heads up that it is,all of a sudden,out of stock. my cat really needs this food. it is the only thing she can eat.

Excellent product I've been buying from them for years, and fast service!