Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
57,206 approved reviews, newest moderated first
ROSE T.
Posted
I've used petflow for many years. Never had a problem. Delivery always on time.
Response from Petflow· Nov 5, 2025
We’re so grateful for your long-time support! It means a lot to know you’ve had such consistently positive experiences with Petflow. Thank you for being part of our community!
JANE E.
Posted
Product on time and reasonable cost The reminder is very helpful
Response from Petflow· Nov 5, 2025
We’re so glad to hear your order arrived right on time and that the reminders are helping! Thank you for your kind feedback and for choosing Petflow.
Carol M S.
Posted
why don't you notify us when
Response from Petflow· Nov 5, 2025
Thank you for reaching out and for bringing this to our attention. We’re sorry you haven’t been receiving shipment notifications. We’re currently reviewing our communication process to ensure all pet parents are notified before their orders ship. We appreciate your feedback and patience as we work on improving this experience.
customer
Posted
Ordering was very easy and shipping was very quick.
Response from Petflow· Nov 5, 2025
We love hearing that your experience was smooth from start to finish! Thanks so much for taking the time to share your feedback, it means a lot to us.
BETH B.
Posted
All of my dogs like their one ingredient dog food. My dogs are very picky and I have not had a problem. There shipping is on time. Thankful for this company.
Response from Petflow· Nov 5, 2025
We’re thrilled your dogs are enjoying their food and that you’ve had such a great experience with us. Thank you for trusting Petflow and for your thoughtful review!
Pamela Z.
Posted
Fast delivery
Response from Petflow· Nov 5, 2025
We’re so glad your order arrived quickly! Thank you for sharing your feedback and for trusting Petflow with your pet’s needs.
Ralph B.
Posted
Dependable, timely delivery!
Response from Petflow· Nov 5, 2025
We love hearing that! Dependable and timely delivery is exactly what we strive for. Thank you for being part of the Petflow family.
Alison D.
Posted
Amazing customer service... quick shipping and of course their inventory ... the only place i can find what I am looking for!
Response from Petflow· Nov 5, 2025
Thank you so much for the kind words! We’re thrilled you’ve had a great experience with our team and that you found exactly what you needed. We truly appreciate your support!
