PetsflyReviews of petsfly.com

My dog and cat are our sun moon and earth. Jeni and Brenda from Petsfly both acknowledged this fact and went above and beyond to help me navigate stringent pet importation laws complicated by airline policy changes in the middle of our processes. They were patient with me while I panicked (which I am wont to do) over the wellbeing of my babies. Even in the end, when one of the airlines dropped the ball and almost caused everything to fall apart, they stuck with me and helped make things happen. Now my babies are safely in quarantine in our new country of residence. Thank you Jeni and Brenda - and everyone at Petsfly.

We worked with Brenda at Petsfly to send our dog to Sweden three years ago, and now from Sweden back to the US. Since we lived 3-4 hours from the international airports where we needed to fly in and out of with a dog, we utilized Petsfly’s service to pick up and drop off our dog to/from our home so we didn’t have to try to manage her with her crate and our luggage on a train. The staff at Petsfly and the drivers for ground transportation were all exceptional and communicated very well at each step of the way. It can be very scary and overwhelming to think about sending your pet through a shipping process for such a long distance. Petsfly scheduled everything so that our dog was away from us for the least amount of time possible. We received updates at every step and were able to track her through the airline’s shipment process online. It was also helpful to have the Petsfly staff manage all the paperwork needed for travel between countries. We are so thankful we found Petsfly!

Excellent value, service and results. Highy recommend

Brenda was amazing! Always with a friendly attitude she helped us move our 35 pound mixed husky from Puerto Rico to Italy. Although it was a complicated journey she was there every step of the way, super accessible and helpful. It was nice that we received updates and pictures of his journey home. Excellent service overall!

Petsfly is the only way to ship your pet, in my opinion. They shipped my 75 pound Labradoodle from my front doorstep in Germantown, MD all the way to where I will be living in Dolega, Panama. Every step was perfect. They kept me well informed and walked me through my anxieties. We'll Done Petsfly. I will be singing your praises.

Petsfly is a great service! I was moving out of the county and was stressed about many other things, so this helped me out significantly. They took care of setting up EVERYTHING for my dogs with the country I was coming to. I just made sure I followed their guidance on getting things done on my end with their last scheduled vet appointments and then their drop off date. Jeni was awesome and worked with me throughout the whole process! I would definitely use their service again. It is worth every penny!

Brenda was awesome in helping me navigate the process of updating a health certificate and USDA endorsement for travel to the EU! I couldn't have done it without her. I was having trouble trying to meet the turnaround time and get the endorsement back in time to travel. It was a nail-bitter but thanks to Brenda it worked out and we had a great time in Europe with our cat!

Great experience bringing my cat to the US! Both Brenda and the team treated us with kindness and clarified all our questions, as well as kept us in the loop during the whole process.