Pierceduniverse.comReviews of pierceduniverse.com

when my parcel got lost in the mail they immediately offered to send a replacement free of charge! really great customer service. thank you SO much, you rock!!!

Piercings are great quality, no reactions to them. I had sizing problems with one and they sent me a free replacement pair of my choosing. Excellent customer service and fast delivery!

Accidentally ordered a piercing and put the wrong address by a couple houses, the ones that received my piercing put "returned to sender" on the package. I alerted Pierced Universe about my mistake and they reshipped it for free!

Barbell fell apart after a few wears. Another barbell that I got had a chip on the gem stone. Their titanium looks cheap too. Disgusting business.

Apologized for my inconvenience and sent a free one as an apology to help me widen my options when purchasing in the future

I've ordered from this website a few times now, always been great. Unfortunately this past order one of the earrings broke. Just a manufacturing defect I assume. I emailed for a replacement and because the style I ordered was sold in singles, at first I was only able to get the broken one replaced. However because I was requesting a different size post (8mm vs 6mm), they are shipping me two 8mm replacements! Amazing customer service. I will continue to order from Pierced Universe for sure.

Super great products and customer service! I have very sensitive skin and have to be really careful about the jewelry I wear in my piercings, so the fact that I’ve had no sensitivity issues with their jewelry really speaks to the quality of their products. Their customer service is also very kind and happy to help!

I got my daith pierced about 5 years ago and never changed the earring out, so I was a little scared on what jewelry to get. I accidentally ordered 3 pairs of earrings in the wrong size but realized it once I received it. I reached out to customer service to see if anything could be done as I noticed that they had a strict ‘no returns or exchange’ policy. The customer service representative was incredibly kind and helpful! She reshipped my order with bigger sizes at no extra cost! I will definitely order from here again and refer all of my friends and family to do the same! And as for the quality of my items, they were exactly as the photos and was packaged neatly 5/5 🌟