PinnacleluxuriesReviews of pinnacleluxuries.com

An absolute trash company. Just ordered a phone case and not the one I wanted. ZERO CUSTOMER SERVICE! I have sent numerous emails to try and send back and nothing! STAY AWAY from this trash company.

Took weeks to deliver an apple watch ultra band and a completely different and very ugly color showed up. One that's not even on their site. Avoid this seller you won't get what you ordered.

Deceptive business practices. Go elsewhere. This company has no real return policy, you can never get anyone and they do not return emails. My opinion, it's a scam.

Terrible scam of a company. Never respond when requesting return.

Horrible customer service. I ordered watch bands for an Apple watch. The order took a ridiculous amount of time to arrive and totally different colors were sent. The Pinnacle Luxuries website makes requesting a return very difficult. I would strongly recommend NOT doing business with them.

Scam…. Some reviews claim they never got their order at all. Immediately after purchasing, No confirmation email… first red flag. My order arrived with the Wrong case, Wrong size. I paid $50, gave me a $10 case that wasn’t even listed on the site. Of course my Order number couldn’t be found on their system. I screenshot everything during purchase, shot them an email with evidence and proof of purchase…. No response. Shouldn’t even be allowed to advertise. Found them through Facebook Ad. Should be torn down and sued for fraud and on some account, just outright stealing.

NEVER KNOWN A COMPANY TO TAKE THE XXXX SO MUCH. NEVER NEVER NEVER USE. WE NEED TO SHUT THEM DOWN .

I ordered a protective case from Pinnacle, and I’m actually shocked that it’s good quality.Of course I read the horrible reviews after I had already ordered, so I expected the worst. It’s exactly as advertised. Guess I’m one of the lucky ones. However….. I’m not giving them 5 stars because they are not truthful regarding where the product ships from. They claim they are based in New Jersey, and ship from the US using USPS, which is not the case. They actually ship from Shenzen China, using UBI, then transfer to Canada Post for final delivery.