Priority STD TestingReviews of prioritystdtesting.com

Response from Priority STD Testing· Jun 14, 2022

We're so glad to hear your experience was a good one!

Response from Priority STD Testing· Jun 15, 2022

Thank you for reaching out. Nearly all Quest facilities in our network do not require appointments in advance, however due to the pandemic some locations have changed their policy. We have created a custom system that allows us to remove locations from our lab finder either due to poor service or the location no longer taking walk-ins. Our goal is to provide nothing less than 5-star service, and we need your help to achieve this goal. Will you kindly reach out to director of patient services so we can remove the locations you visited:? [email protected]

Response from Priority STD Testing· Jun 14, 2022

Thank you for reaching out. Looking at your lab report, your results started to post within 24 hours of sample collection. Our system is unique in that results post one by one in real-time so our patients have access to results that are already complete. We do not believe it is fair to make patients wait for a final report to view already completed tests. The login link was included in your initial order confirmation email for reference. In nearly all cases, results post within 1-3 days for standard tests (excluding Trich or early detection tests which take additional time). And in your case, all but 3 tests were completed within 24 hours. We are very clear about the verbiage on our website and state that results are "typically" available within 1-3 days, but do not guarantee it as we are at the mercy of Quest when it comes to fulfillment. If there are delays at their lab, we have no control over it. We do not want to make promises that cannot be kept, which is why we are up front about this in large letters during the order process. Waiting for results can certainly cause anxiety, which is why we developed the patient portal to allow our patients to view results in real-time. We also provide a google maps link, directions, hours of operation, and a link to view live wait times for walk-in patients or to schedule an appointment directly with Quest in your order confirmation email as well. The sender would be listed as "Priority Health Testing", as we do not recommend patients sign up for MyQuest. Our care counselors are also available to help via phone M-F from 7:30a-6:30p CST (1-888-211-2365), or you can email us 24h/day and we will respond as soon as possible. Our director of patient services would be glad to discuss this further with you as we want to ensure we provide the best patient experience possible: [email protected]

Response from Priority STD Testing· Jun 14, 2022

Thank you for the feedback! We work hard to provide the most competitive pricing for STD testing in the industry. The typical cost without insurance for our full panel can be as high is $800+. We offer diagnostic test, rather than rapid tests, as these are used for clinical diagnosis which are the exact same tests your physician would order. We get significant discounted rates and are able to pass those savings along to our patients. Getting tested can certainly be a scary experience, so we are glad to hear you are feeling better! If there is anything else we can help you with, kindly reach out to our director of patient services: [email protected]

Response from Priority STD Testing· Jun 13, 2022

That's what we like to hear! Thank you for choosing Priority!

Response from Priority STD Testing· Jun 13, 2022

That's what we like to hear! Thank you for choosing Priority!

Response from Priority STD Testing· Jun 13, 2022

You are very welcome! We're glad to hear your experience was a good one!

Response from Priority STD Testing· Jun 12, 2022

We love hearing stories like this! The information provided on our website and confirmation emails have been thoroughly designed to ensure the testing process is as seamless as possible. Also, your result notification email includes a secret link to get $20 off all future testing for yourself or anyone else you'd like to refer. Thank you for choosing Priority!