Jonathan T.
Posted
This company is evil and cannot be trusted.
This company is an absolute scam. Be very careful. If you give them an iota of a chance, they will steal as much out of you as possible. I signed up for a free trial for an individual student license because I have a condition that makes organisation and memory for uni difficult and I wanted to see if it could help me. I contacted them within a couple days after the trial ran out because I forgot to cancel it. I never received any emails reminding me about the trial (as they falsely claim in other bad reviews on this site). They had automatically charged my card for a company subscription totalling $550 for 15 licences. They refused to refund me, telling me that the terms and conditions say that refunds are against their company policy. I begged them. I let them know that we live fortnight to fortnight with our pays, recently had both of our birthdays and first wedding anniversary, our car just needed all 4 tires and the clutch replaced, and we still had to pay rent and that we needed to pay for vet bills for our cats (it was a rough couple of months). We simply couldn't afford it. They simply started ignoring my emails. I will never stop yelling to the world that they are an evil company until they pay me back every cent that they owe me.