Ekamjeet
Posted
I had a great meeting with Protos…
I had a great meeting with Protos Security
Response from Protos Security· Nov 13, 2025
Thank you for your review of Protos!

Excellent
283 reviews
Security Services NationwideProtos Security is the premier provider of security guard, off-duty law enforcement services and specialized services, placing our innovative technology and customer-centric approach at the center of our offerings. Why Protos’ Managed Service Model?As a leading provider of differentiated security guarding solutions, Protos Security uses a managed service model approach. This allows us to ensure that our service is top-notch as we can best match a security vendor with your unique needs in mind. Our vendor network staffs well-trained, reliable security officers and ensures a well-managed, well-organized security program.By placing technology and innovation at the center of what we do, we give full transparency, real-time updates and general visibility into your security program. Our client portal and dispatch team are available 24/7/365 to ensure you receive the best service available.Law Enforcement Providing Armed SecurityProtos Security provides off-duty law enforcement with the temperament and experience to effectively work in your locations. Officers can be in full uniform or in plainclothes and can be highly visible or stationed discreetly depending on your specifications. Our officers are trained to manage difficult situations and have powers of arrest. Their presence helps keep your people, facilities and events safe, legal and moving as scheduled.Protos Security has subscribed to the Trustpilot platform to invite honest feedback and gain reviews in a public-facing space.
Protos Security (protossecurity.com) has 283 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
283 approved reviews, newest moderated first
Ekamjeet
Posted
I had a great meeting with Protos Security
Response from Protos Security· Nov 13, 2025
Thank you for your review of Protos!
Nathan M.
Posted
Protos in notorious for accepting jobs and sending them out to vendors with no details at all, looking only for the vendor with the lowest rate regardless of legal practices of the vendor, and will often put unarmed guards at the site of armed robberies or shootings thus unnecessarily increasing the risk of the life of the guard. It is, and always has been, a race to the bottom in both rates and, of course, quality.
Response from Protos Security· Nov 13, 2025
We’re sorry to hear about your experience. Protos is committed to safety, compliance, and quality service. All vendors undergo thorough vetting to ensure they meet legal and safety standards.
customer
Posted
Company does well giving us precise and accurate information when giving us assigmments.
Response from Protos Security· Nov 4, 2025
Thank you for your feedback!
Emily T.
Posted
Working with Protos Security has been an excellent experience. Their team is professional, reliable, and communicative. We truly appreciate their attention to detail and commitment to customer satisfaction, and we highly recommend their services.
Response from Protos Security· Nov 3, 2025
Thank so much for your review of Protos Security!
Jesse
Posted
Our guard had quit. we had to find a new guard to cover this post. I talked with someone at protos and gave them a time frame. I was then called every 15 minutes to confirm something that had already been established.
Response from Protos Security· Nov 6, 2025
Thank you for your feedback. We take your comments seriously and are always working to support our partners in the best way possible.
David T. D.
Posted
Kelly Audria was great to work with by providing all needed details within her email nd via phone as well.
Response from Protos Security· Oct 30, 2025
We agree, Kelly is great! Thank you for your review.
Leo F.
Posted
Great to hear from the advocate today everything was given i needed to get done.
Response from Protos Security· Oct 29, 2025
We appreciate your review and thank you for being a valued vendor partner of Protos Security.
Anthony
Posted
“Clear, Concise, and Helpful”
Response from Protos Security· Oct 28, 2025
Thank you for your review!