lee J.
Posted
Junk bottom of the barrel products.
Junk bottom of the barrel products.
Bad
61 reviews
Proven Industries was born out of firsthand experience and hard lessons. After a family trailer was stolen—along with over $40,000 worth of equipment—we realized the true cost of relying on low-grade trailer security. That loss set us on a mission: to create the most secure trailer coupler locks in the industry.We knew that achieving the highest level of security would mean starting from the ground up. That’s why we manufacture all of our products in the USA using only the strongest materials available. Every product we offer is the result of rigorous testing and innovation—each lock design undergoes an average of 200 hours of research and development to ensure optimal fitment, functionality, and performance.At Proven Industries, we don’t cut corners. Our commitment to quality and security is what drives us, and we’re proud to provide our customers with some of the most effective trailer security solutions on the market today.
provenlocks.com (provenlocks.com) has 61 customer reviews on Consumer Courier, with an average rating of 1.5 out of 5.
61 approved reviews, newest moderated first
lee J.
Posted
Junk bottom of the barrel products.
Austin M.
Posted
The worst locks on earth, and a ego thats even worse. Avoid like the plague
Response from provenlocks.com· Mar 19, 2026
Hello, We take all feedback seriously and are always willing to work through any concerns. That said, we’ve previously asked for additional details—such as an order number or any information about your experience—but have not received a reply. At this point, we’re unable to find any record of a purchase or interaction that would allow us to verify or investigate this claim. Without that information, it’s difficult to determine that this review reflects a direct experience with our product or team. If you have had an actual interaction with us, we’d be happy to help. Please feel free to reach out with your order details so we can look into this further. – Proven Industries
Jim C.
Posted
Update 5/14/26: Yeah… never heard another peep from these folks. I decided to wait for the next promised interval. No proactive communication. I reached out today and was told a couple more weeks. So, I’m ripping off the band-aid and taking the loss with these folks. I’m trashing all my locks, hitch lock housings, and padlocks. I’m sorry they haven’t been able to figure out what they need to do to source locks, keys, or whatever the issue actually may be. Best of luck, folks. I hope you can get it together for future customers… I won’t be one of them. Update 2/5/26: I was contacted by Iris at Proven Industries to see what could be done to make things right. They offered several alternative solutions to address my need. I appreciate that they reached out to me. I have a fairly specific use case that prevented me from accepting their alternative solutions. Given that, not being able to satisfy my need is now a decision I made rather than a failure on their part. I am going to stay the course and wait for my product to become available again. It’s predicted to be a month or two. Again, I’m deciding to wait in light of their supplier situation, the way they handled my issue once the issue was identified, and my decision to wait based on my unique need. I’ll post another update when the product is received. Original review 2/2/26: Yep, nope. Look elsewhere. They used to make good locks and lock hardware. Now, they can't even ship keys and lock cylinders. I had them cancel the order I placed with them months ago. I have kept in touch. Each time frame has been missed. I canceled the order and will be throwing all my locks and hardware away and reinvest in another platform. $2k... gone. Thanks, Proven Industries.
paarthurnax ..
Posted
terrible product and team
Response from provenlocks.com· Mar 19, 2026
Hi there, We take feedback seriously and always aim to address any concerns quickly and thoroughly. However, we’ve reached out requesting additional information—such as an order number or details about your experience—and have not received a response. At this time, we’re unable to locate any record of a purchase or interaction that would allow us to verify or properly address your claim. Based on this, it does not appear that this review reflects a firsthand experience with our product or team. If you have in fact worked with us, we would genuinely like the opportunity to resolve any issue. Please reach out directly with your order details so we can assist you. – Proven Industries
Joshua B.
Posted
This company lies about their products and if you complain then they publicly shame you and sue you, even if you're just being totally honest and not even rude. Stay away from this company at all costs.
Response from provenlocks.com· Mar 19, 2026
Hi, We take claims like this very seriously. However, we have not been able to verify this review. We previously requested additional information—such as an order number or any details about your experience—and did not receive a response. At this time, we have no record of any purchase or interaction that matches this claim. We do not engage in the behavior described. Our goal is always to support our customers and resolve concerns professionally and respectfully. If you have had a legitimate experience with us, we encourage you to contact us directly with your order details so we can look into this and make things right. – Proven Industries
Reddit M.
Posted
I understand that most of these reviews are in retaliation to your stupidity of suing a person who found a vulnerability in your locking mechanics. But as an amateur lock picker myself, I had my hands on few of your products, and I can genuinely say that you guys should either stop advertising that it's "secure" in any sense, or work more on the engineering and design. It is almost impossible to create an "unpickable" lock, the best you can do is to make it slow and hard as possible, and also learn to take criticism and bring a culture of continuous improvement among your engineers and designers. Hear the flaw, fix it and move on, repeat. That is how the best companies work, All the best guys.
Miss M.
Posted
PRC made locks with US made lock bodies. They sell problematic locks, prone to picking and once they were called out they invested time and money into litigation rather than improving on the products. Buy any other brand. Update: They tried to flag my review to have it taken down as “defamatory”. If trustpilot takes down reviews because businesses don’t like them that just reflects on Trustpilot’s value. The facts remain the same: These locks are made in the PRC while being advertised as USA made.
Liam W.
Posted
My trailer was stolen in 7 seconds