Patti T.
Posted
Jonnel was very helpful in resolving my…
Jonnel was very helpful in resolving my problem!

Poor
179 reviews
Puppy Dogs & Ice Cream is a children’s book publishing company based out of San Diego, CA. We’re a small team of writers, designers, illustrators and book lovers who are committed to providing children’s books that are high quality and entertaining. We strive to make meaningful and educational stories that help children grow into the best versions of themselves. Our books are printed here in the USA and each book is carefully made with love and the intent to instill lifelong values within our readers. Our Authors are from across the globe and bring unique passion and expertise to stories they create. By bringing our books into the world, we hope to reignite a love for reading and writing, one child at a time.
Puppy Dogs & Ice Cream (puppydogsandicecream.com) has 179 customer reviews on Consumer Courier, with an average rating of 2.8 out of 5.
179 approved reviews, newest moderated first
Patti T.
Posted
Jonnel was very helpful in resolving my problem!
Dru
Posted
The materials I ordered arrived quickly, however I found that they weren't what I was looking for after all. So I returned them, but didn't notice until recently in the email that I needed to send the tracking numbers. I contacted your Customer Support Team today and chatted with Justine, who was very helpful and courteous. He took the tracking numbers, found that the materials had been returned to your warehouse, and arranged for my refund. The experience was very satisfactory.
Arzu D.
Posted
Awesome customer service!
Samny J.
Posted
I would give zero if I could. The books themselves are fine but the company is a fraud. They offered many different social media creators including myself a $250 payment to promote their books and then disappeared or offered less then half that pay AFTER the content was made. Myself and another creator have already posted this on social media. I will be reporting them to the better business bureau by the end of the week. Disgusting people runs this company.
Response from Puppy Dogs & Ice Cream· May 23, 2023
We understand your frustration, but as you know, payment is contingent upon an approved creative. Unfortunately, your creative was not approved. We know it can be challenging when you take the time to create a video that isn't accepted by the brand, but we are certain you will have continued success as a creator. As for the other creators you mentioned, we can't really speak to that since we don't know who you are referring to. However, we can confirm all creators who work with our brand have been paid in full and have continued to provide new content.
Tita L.
Posted
I love the books that I order, they have been so helpful to talk to my children about Social Emotional situations, and how to better help them understand their feelings.
Granny B.
Posted
Efficient and helpful
Theresa, Fort Worth, T.
Posted
Thank you for helping me with my tax-free transaction. Your response to my needs was quick and easy.
Marisa M.
Posted
This company communicates efficiently with any issues or concerns brought to their attention. As a customer and most importantly a parent, reading to our kids at a young age is vital for any individual’s core. Their books are wonderful to help build emotional intelligence to our next future generation. x.MM