Pure Sense CasesReviews of puresensecases.com

Response from Pure Sense Cases· Sep 18, 2019

Hello Alex, My name is Erma, and I am the head of the Customer Support Team. I completely understand the reason for buying the buddy case. Providing a great customer experience is very important to us. I am sorry that your initial experience did not meet that standard. Pure Sense Cases create the buddy case to save the life of your iPad, with few benefits, yet, this isn't for everyone. I've processed your refund, and you should expect to see the amount re-appear in your account. If you're still on the search for the right choice for you, let me know. I'd be happy to talk you through some of our other options and see if any of them feel like a good fit for you. In the meantime, thank you for your time and for giving us a try. I am hoping to connect with you again soon. Best regards, Erma Head of Support Pure Sense Cases