PurolatorAirFilters.comReviews of purolatorairfilters.com

PurolatorAirFilters.com reviews

439 approved reviews, newest moderated first

Customer
Posted Sep 16, 2017
Great service and a decent price
Great service and a decent price. A whole lot better than my local dealer!
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Customer
Posted Sep 16, 2017
Thank you for your great service
Thank you for your great service
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Customer
Posted Sep 14, 2017
Wrong product received
Wrong product received. Made a call. Was offered to send email with the picture of wrong product. Sent email. Waiting for response.
Response from PurolatorAirFilters.com· Sep 14, 2017
We are sorry that you were mistakenly shipped the wrong product. Thank you for emailing a photo. I have made production aware of the problem and they will be shipping the correct box as soon as possible. I will be in touch as soon as I hear from them as to what needs to be done with the incorrect filters. Please let me know if I can assist further in any way. Chris [email protected] 866-455-2128 x115
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Customer
Posted Sep 7, 2017
Very knowledgeable and excellent …
Very knowledgeable and excellent service and delivery !
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Ed P.
Posted Sep 2, 2017
Slight damage of cardboard case on 3 of the 6 filters
My only complaint is that 3 of the 6 filters sustained minor damage in shipment. That's the cardboard casing around the filter was slightly wrinkled in a couple of spots. The filter itself didn't appear to suffer any damage.
Response from PurolatorAirFilters.com· Sep 5, 2017
Good morning Ed. I'm sorry to hear your filters were damaged in transit. If you can email me a photo of the damaged filter, we should be able to offer a credit for those filters or get a replacement box sent out depending on damage severity. We want our customers to be satisfied with the entire experience with us. You can email photos directly to me at [email protected]. Please reference your order number when sending the photos. Thank you! Chris Peanick 800-878-5030 x115
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Walton W.
Posted Aug 25, 2017
The only negative thing I have to say …
The only negative thing I have to say is that it took a little to long to receive my filters...other than that everything else was great
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John C.
Posted Aug 17, 2017
Company was terrific to work with but …
Company was terrific to work with but they built the filter to the wrong specs makeing the useless to me . They are working to correct the problem.
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DAVID B.
Posted Aug 12, 2017
EVERYTHING WENT JUST LIKE A FINE TUNED …
EVERYTHING WENT JUST LIKE A FINE TUNED ROLEX. NO PROBLEMS
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