Quest DiagnosticsReviews of questdiagnostics.com

I needed to be tested for Covid-19 to enter an NFL game within 72 hours. I was tested on Tuesday at 9am and received my results on Wednesday at 11pm. Very fast results and was greatly appreciated.

Worst company ever. I took a day off from work to give blood for a doctors appointment. I scheduled an appointment and showed up 10 minutes early but when I got there the waiting room was full of people waiting for their earlier appointments. No one showed up!!! It was a complete waste of time for me but I felt really bad for the elderly patients who never got their lab work completed. USE ANOTHER LAB IF POSSIBLE!!

6 days for COVID-19 PCR test results. I used the online question form after four days but got no answer. After six i emailed and a few minutes later the results popped up.

absoultly terrible. yesterday i went here and the women lied to me and said they stop doing testing at 3 when i had an appointment Is scheduled at 4. then today i went in for my appointment and the sign said they were supposed to be back at 11:30pm from lunch. so i waited an extra hour and they still didnt come back. worst service ever and total rip off. i wasted more then 2 hours of my time for nothing. to make matters worse i tried calling and there is no way to speak to a represative or customer service. If u want lab work done dont ever go to quest diagnostics they rip you off and waste your time.

This isTRUELY WORST COMPANY EVER. THESE PEOLLE LITERALLY LIE. WHEN I WENT TO DROP SAMPLE LITTLE AFTER 4 SHE LIES WE DON’t COLLECT SAMPLE AFTER 4 when their WEBSITE ALLOWS ME TO SCHEDULE THE APPOINTMENT AT 4:15 It TOOK ME 3ATTEMPTS TO GET TESTING DONE AT 3 different locations. DONT DO ANY BUSINESS WITH THIS COMPANY ABANDON THEM LET THESE PEOPLE GO OUT OF BUSINESS

The WORST company EVER. They need to go out of business, they are that bad. Nothing but awful customer service. The next time you need lab work done, go to LabCorp.

Technicians are great Always polite and very efficient Front desk is rude and a very negative feature of quest.

The worst most dysfunctional office I've ever experienced! Rude staff, and they don't care at all. I will never use them again! Made appointment to drop off specimen's for my wife, and arrived 5min early. I was the only person in the waiting room until another arrived 10 minutes after me. Waited 20 minutes and the other client was taken back. Asked if I could just drop this off and was rudely told that I had to wait and that wasn't how they do business! After 30 minutes a tech who I observed sitting in her chair on her cell phone came out. Her attitude was beyond rude. Claimed my spouse owed $2119.00 dollars and it needed to be paid before they would accept any other specimens. My wife had a simple blood draw a month before, and they failed to submit it to her insurance(Blue Cross). When I said that they needed to submit a claim to the ins. company I was then told that one of the samples was over filled and the lab wouldn't accept it!? Having to go back home and get another specimen from my wife I sat in the waiting room for 45min just to drop off the sample! Was then again told that the outstanding bill needed to be paid before they would accept her specimen. When I again said it needed to be submitted to the insurance I was met with a rude attitude. This company is beyond poorly managed! While sitting in the waiting room there where 3 people who came in with appointments for drug testing only to be told that they had to come back tomorrow! What a joke of a facility!