Great
710 reviews
QuonticQuontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s disruptive banking platform reimagines traditional banking with adaptive lending and innovative deposit products that transcend legacy banking inequities. The bank focuses on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
Quontic (quontic.com) has 710 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
710 approved reviews, newest moderated first
kb
Posted
No response to question regarding account even after two emails and a phone call.
Response from Quontic· Jul 3, 2021
We apologize for this inconvenience. We've passed your information along and one of our customer service representatives will reach out to you shortly.
Peter
Posted
Great experience so far.
Response from Quontic· Jul 3, 2021
We're glad you've enjoyed your experience Peter. Thank you for your feedback and for choosing Quontic for your banking needs.
Rae
Posted
I enjoy the cash back; however, the website and mobile app need some serious functionality upgrades.
Response from Quontic· Jul 3, 2021
Thank you for your feedback! We need to know what our customers want as we strive to provide better products and services.
Robert
Posted
Best CD interest rates going! It took a lot longer than 3 minutes to start an account but a lot of the extra time was making things safer for me. I've a lot of questions and don't know where to ask them but will try the telephone number.
Response from Quontic· Jul 3, 2021
Thank you for your feedback. If you have any questions, please feel free to reach out to us by visiting www.quontic.com/contact-us or by sending us a secure message inside the Online Banking platform.
QC
Posted
The Quontic has best interest rate that I searched. The user interface is different from other banks, I mistakenly opened two CD accounts at the same time and cost me to stop the payments. I called local and (800) service 4 times, I am satisfied with 2 but not with other 2.
Response from Quontic· Jul 3, 2021
Thank you for your feedback - we certainly aim for your satisfaction on 100% of your interactions with us. We would love to learn more about your experience. Please email us at [email protected] with more details.
Parker
Posted
Great if I don't have to make any changes to my account or work with customer service. Still waiting for a response on an incredibly basic address update, which I can't even do through my account.
Response from Quontic· Jul 3, 2021
We apologize for the inconvenience and poor response time. We have confirmed that your request has been completed. Thank you for your patience and understanding.
Jessica G.
Posted
Can't use the app for transferring money into savings account from external account even after setting it up. All other apps can do this but yours. Plus when I opened the account it never gave me an account number. I was shocked. I had to call for it. Didn't get it in an email or snail mail. So weird. So far I 100% regret opening this account but after the ding to my credit I don't want to close it either so I'm stuck.
Response from Quontic· Jul 3, 2021
Thank you for your feedback! We need to know what our customers want as we improve technology to provide a better customer experience. For assistance with an external account transfer, please contact online banking and mobile support. There contact information can be accessed by visiting www.quontic.com/contact-us
Sue H.
Posted
Pretty easy for an old man to open a cd account online. I called about a question I had and it was answered quickly. Thanks for the help!
Response from Quontic· Jul 3, 2021
We are glad you are enjoying your experience with Quontic and thank you for your feedback!
