Great
710 reviews
QuonticQuontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s disruptive banking platform reimagines traditional banking with adaptive lending and innovative deposit products that transcend legacy banking inequities. The bank focuses on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
Quontic (quontic.com) has 710 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
710 approved reviews, newest moderated first
Magen
Posted
Can’t deposit review or access same day
Response from Quontic· Jul 3, 2021
Thank you for your feedback! We need to know what our customers want as we strive to provide better products and services.
william
Posted
Very knowledgeable patient customer service
Response from Quontic· Jul 3, 2021
Thank you for your feedback and for choosing Quontic for your banking needs!
Gayla
Posted
I called and was told to wait for an email to allow me to set up my login info for the account. It has been almost 2 weeks and I still have not heard, so did I misunderstand?
Response from Quontic· Jul 3, 2021
We apologize for the miscommunication by our representative. You can enroll in Online Banking at your convenience by clicking on the link below https://olb.quonticbank.com/Enrollment/EnrollmentAdv.aspx Should you have any questions or need assistance, please contact online banking and mobile support by visiting www.quontic.com/contact-us
Richard
Posted
I applied for two CDs about six months ago. The application process and opening an account went relatively well. Last week I applied to open another account for a CD. I was sent a notification from the bank that my application was rejected and that I could call them to find out why. CS Told me that there’s a glitch in the system and that I have to use my alternate email address. What??? I did do that and it did except my application, But now I have two emails working out of the same bank for one account. Very confusing.
Response from Quontic· Jul 3, 2021
We apologize for this inconvenience. We can update your accounts, so you only have one email address on file with us. Please contact us (www.quontic.com/contact-us) so we can assist with that change! Thank you for your patience and understanding as we work on improving technology to provide a better customer experience.
ECNJ
Posted
website is so bare bones and not easy to navigate. Zelle daily transfer limits are way too low. Doesn't compare to any major bank.
Response from Quontic· Jul 3, 2021
Thank you for your feedback! We need to know what our customers want as we strive to provide better products and services.
Keith
Posted
It was easy to set up my 1 year CD including the ACH Transfer from the bank where I had gathered all of the money from various sources to.
Response from Quontic· Jul 3, 2021
We're glad to hear you are enjoying your experience so far. Thank you for choosing Quontic and for your feedback.
Christina A W.
Posted
Wow. Online. So far so good.
Response from Quontic· Jul 3, 2021
Thank you for your feedback Christina and for choosing Quontic for your banking needs.
Faustino
Posted
Your website is not correct and it took customer rep to fix. Super nice customer reps or I would have given lower score.
Response from Quontic· Jul 3, 2021
We apologize for the issue you encountered an are glad that one of our team members was able to assist you. We appreciate your feedback!
