Rayobyte is one of the world's leading proxy and scraping companies serving large enterprises to scrape publicly available web data with the highest success rate in tough-to-scrape environments.
rayobyte.com (rayobyte.com) has 141 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Website
rayobyte.com
Category
Internet & Software
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Bought Pakistan proxies when it wasn't available anywhere and got good service till the end
Response from rayobyte.com· Apr 23, 2024
Hello Shzar,
Thank you for sharing your experience with us! We're delighted to hear that you were able to find the proxies you needed with us, especially when they weren't available elsewhere.
Providing rare or hard-to-find proxies is something we strive for, and we're glad that we could meet your needs in this regard. We're also thrilled to hear that you received good service throughout your time with us.
If you ever need proxies or assistance in the future, please don't hesitate to reach out via email at [email protected]. We're here to help in any way we can.
Thank you for choosing us, and we appreciate your feedback!
Best regards,
Customer Success Team - Rayobyte
DS
Denis S.
Posted
Terrible service
I had my account with an active paid plan suspended for absolutely no reason. The problem is - I didn't even have time to address the problems (moreover, I don't even know if there are any) because I never got a warning email or notification before the suspension, my software just started returning 407 http code all of a sudden when connecting to the proxy. As of now, my production application is not fully working because of that, and obviously, I'm forced to look for alternatives right now. Rayobyte doesn't provide you with decent support, in fact, it provides no support at all, although every customer gets their own "manager" assigned...
Edit (10.12.2023): I made several attempts to contact customer support (before the weekend), and all I got was a message stating that their tech team was on vacation and I just needed to wait. All my messages regarding the unsuspension of the account at least for the time until I figure out what's wrong and what should I provide are ignored.
Response from rayobyte.com· Dec 11, 2023
Hi Denis,
We're sincerely sorry to hear about the challenges you've faced with your account suspension and the subsequent impact on your production application. We understand the frustration this situation has caused and apologize for any inconvenience.
We'd like to clarify that our customer support team, particularly Irene and Mikael, did reach out to assist you via email. However, it seems there may have been a miscommunication or oversight in our communication process. We apologize if you did not receive the assistance you needed.
In order to resolve this matter promptly, our support team had requested that you conduct a test and share the outcomes. Unfortunately, it appears that we did not receive a response from you.
We want to assure you that providing excellent support is a top priority for us, and we're committed to resolving this issue to your satisfaction. Please feel free to reach out to us at [email protected], and we'll do everything we can to assist you further.
Again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention, and we look forward to resolving it with you.
Best regards,
Customer Success Team - Rayobyte
CH
Chris
Posted
Love Rayobyte!
Love rayobyte found them through a forum and their proxies are blazing good. Will be using them for a long time.
Response from rayobyte.com· Apr 23, 2024
Hi Chris,
Thank you so much for your review! We're thrilled to hear that you found us and that you love our proxies.
Providing fast and reliable proxies is what we strive for, and we're delighted that you're pleased with the performance of our service. We're grateful for your decision to continue using Rayobyte, and we look forward to serving you for a long time to come.
If you ever need anything or have any questions, please don't hesitate to reach out at [email protected]. We're here to help and ensure your experience with us remains excellent.
Thanks again for choosing Rayobyte, and we appreciate your support!
Best regards,
Customer Success Team - Rayobyte
LD
LAMONT D.
Posted
Really appriciateable
Really appriciateable. First test it then use it, You will get it valueable.
Response from rayobyte.com· Apr 23, 2024
Hi Lamont,
Thank you for your valuable feedback! We truly appreciate your recommendation to test our service first, as we believe it's important for our customers to experience the value we provide firsthand.
We're thrilled to hear that you found our service appreciable and valuable. Your satisfaction is our top priority, and we're committed to continuously delivering high-quality services that meet your needs.
If you have any questions or need further assistance, please don't hesitate to reach out at [email protected]. We're here to help and ensure your experience with us remains positive.
Thank you for choosing us, and we look forward to serving you again in the future!
Best regards,
Customer Success Team - Rayobyte
LB
Lectures By A.
Posted
Really appriciateable
Really appriciateable. First test it then use it, You will get it valueable.
Response from rayobyte.com· Apr 23, 2024
Hello,
Thank you for your valuable feedback! We truly appreciate your recommendation to test our service first, as we believe it's important for our customers to experience the value we provide firsthand.
We're thrilled to hear that you found our service appreciable and valuable. Your satisfaction is our top priority, and we're committed to continuously delivering high-quality services that meet your needs.
If you have any questions or need further assistance, please don't hesitate to reach out at [email protected]. We're here to help and ensure your experience with us remains positive.
Thank you for choosing us, and we look forward to serving you again in the future!
Best regards,
Customer Success Team - Rayobyte
JA
jack
Posted
The SOCKS5 proxies do not work
The SOCKS5 proxies do not work. Rayobyte still has a long way to go to meet customer demands. While it is a legitimate company, its service seems below average .
Response from rayobyte.com· Apr 23, 2024
Hi Jack,
We're sorry to hear about your experience with our SOCKS5 proxies. Your feedback is valuable to us, and we apologize for any inconvenience this may have caused.
Ensuring the reliability and functionality of our proxies is of utmost importance to us, and we're committed to continuously improving our services to meet the needs of our customers. We appreciate you bringing this issue to our attention.
Please rest assured that we take your feedback seriously and will work diligently to make necessary improvements. If you have any additional details or specific concerns you'd like to share, please feel free to reach out to us at [email protected]. We're here to assist you and ensure your experience with us is satisfactory.
Thank you for your understanding and for giving us the opportunity to improve.
Best regards,
Customer Success Team - Rayobyte
EM
Elias M.
Posted
I use their proxies since 2018
I use their proxies since 2018, it is fast and clear, and they have a fast customer support, I really like this site.
Response from rayobyte.com· Apr 23, 2024
Hi Elias,
Thank you for being a loyal customer since 2018 and for taking the time to share your positive experience with us! We're thrilled to hear that you find our proxies fast and reliable, and that you appreciate our clear platform.
Providing fast and efficient customer support is a priority for us, and we're glad to hear that you've had positive interactions with our team. Your satisfaction is what drives us, and we're committed to maintaining the high standards that you've come to expect from us.
We truly appreciate your continued support and look forward to serving you for many more years to come. If you ever need anything or have any questions, please don't hesitate to reach out to us at [email protected]. We're here to help and ensure your experience with us remains excellent.
Thanks again for choosing us, and we appreciate your kind words!
Best regards,
Customer Success Team - Rayobyte
BE
Belal
Posted
Rayobyte is one of the best
Rayobyte is one of the best. Their system is really strong and works smoothly. Once you set it up, it keeps working well without needing extra fixes or changes.
Customer service is awesome. They are always ready to help, answering questions or solving problems quickly and in a friendly way. Rayobyte gives us a really good and steady service with a team that’s always there to help.
Response from rayobyte.com· Apr 23, 2024
Hi Belal,
Thank you so much for your glowing review! We're thrilled to hear that you consider Rayobyte to be one of the best proxy providers and that you've had a positive experience with our system and customer service.
Providing a strong and reliable system is our top priority, and we're delighted that you've found our platform to work smoothly without the need for additional fixes or changes. It's also fantastic to hear that our customer service team has been able to assist you quickly and in a friendly manner. Your satisfaction is what motivates us, and we're committed to always being there to help whenever you need us.
We're grateful for your kind words and for choosing Rayobyte as your proxy provider. If you ever have any questions or need further assistance, please don't hesitate to reach out at [email protected]. We're here to ensure your experience with us remains excellent.
Thanks again for your support, and we look forward to serving you for many more years to come!
Best regards,
Customer Success Team - Rayobyte
