Preston M.
Posted
Eli was extremely helpful in…
Eli was extremely helpful in reconnecting my third line, the process took a little longer but his patience and kindness never wavered. Thanks for the help and 5/5 star customer service experience!

Excellent
208 reviews
the world’s only fully encrypted + private wireless carrier. powered by America’s largest & fastest 5G network + REALLY DeWi.
really.com (really.com) has 208 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
208 approved reviews, newest moderated first
Preston M.
Posted
Eli was extremely helpful in reconnecting my third line, the process took a little longer but his patience and kindness never wavered. Thanks for the help and 5/5 star customer service experience!
Mark G.
Posted
I have been looking to switch out of using the big three for some time now and when Really came up as an option, I was a bit surprised to say the least. Unlimited service and end to end encryption seemed like a steal under the discount provided. I opted to take the plunge and switched my service on my business phone. Now, I live out in the boonies, which generally gets pretty poor service; but with Really, I have had no issues with service at all. Customer service is helpful as well and the fact I can call out of the US for free is a nice touch. Overall, I would recommend this service, especially once the encryption and privacy features are fully enabled.
Xavier B.
Posted
Great customer care team, easy and quick to get signed up, and has more bars than the company I've been with 15yrs.
Bill
Posted
I've been a customer for about 3 weeks and so far so good. Signal has been good for both calls and 5G. Thinking of switching my wife to REALLY.
Steven B.
Posted
Absolutely horrid customer service. I have had issues with text and phone calls from day 1. I have asked for a port number no less than 10 times..everyday for the last week and have been refused. I signed up early knowing there would be some issues but never thought customer service or cell service can be this bad. I am at the point of filing an FTC complaint as well as attorney general. Obviously there is no live support and no ability to escalate. Even when you follow their own support guides on their website...they don't follow their own guidance. Worst decision you'll ever make for cell service is to go with these scammers.
Response from really.com· Nov 17, 2024
Hi Steven, We are so sorry you experienced this issue. We've tried contacting you several times as well to both of your yahoo emails and have not ever received a reply from you. We know that yahoo normally puts emails from new senders in a filtered / spam state, so please check your spam and you'll see replies from us. You can also start a live chat with us and someone will be ready to support you.
Ethan D.
Posted
Wonderful service and stellar support! My wife and I switched over from Verizon and it took a total of 15 minutes! No hassles, no crazy sign ups. Just immediate connection through the steps on the website. Joey is also wonderful and responds to questions very quickly. I’d recommend this carrier to anyone! We get service everywhere we go and the call quality is also perfect.
Ike
Posted
So. I seen their ad on Facebook and honestly thought it was too good to be true. There are dead zones all over where I live and I don't have any issues with Really wireless. I got upwards of 182mbps download speeds right in my back yard. I really don't have anything negative to say about their service. Their claims on their website are true. Fast and easy set up too. Only took 5 minutes to get the Esim activated. Even more impressive was the customer support. Big shout-out to Joey for the help.
Kevin P.
Posted
So far REALLY has been really good. The service has been very consistent. I live up in the mountains of Colorado, and where there is normal dead spots with other carriers there hasn’t been with REALLY. Of course it’s not perfect, mountains and canyons will still block the towers, but having the ability to use many more towers than other carriers can helps keep the service more consistent.