really.comReviews of really.com

Thanks for answering my questions about the service. Learned that the cellphones used on the network are required to be eSim compatible, so it looks like I will need to purchase a compatible cellphone. I live in a rural area so I applied to be a host.

The support was helpful and relentless even late at night. Solved my issue in minutes - not hours like I'm used to with Verizon and AT&T.

The staff is always friendly, but customer service is primarily done through exchanging emails. This is time consuming cumbersome. I hit a few bumps on the road signing up, but once I got on, I had much better reception than I’ve ever had with any service the first night. I was able to make calls without Wi-Fi assist inside my home. However, the next morning, I had no cell signal in my area at all. I do live in a rural area and I had signed up with REALLY based on reviews by other people living in rural areas who had great coverage. I drove to Athens, a good-sized town of @120k residents, expecting to be able to get signal there but still had SOS only. After two days of having no signal, I couldn’t afford to continue using a service that wasn’t working. I need my phone for work and I had already missed several calls and texts. I had checked all my settings, but to no avail. I could not get cell signal outside my home. I contacted customer support to get a porting pin so I could take my phone elsewhere, and I’ve been waiting since noon (it’s 8pm now) for a response to my request for a porting pin.

What a great MVNO! They have the most wireless partners of any I've seen, and I've been around the MVNO block. Tried so many carriers over the years and this is the first one I've seen to focus on customer privacy, first to have this many contract partners to make the coverage so extensive, and first to actually respond quickly to customer service! REALLY recommend you check them out if you care about this stuff!!

I had signed up for REALLY primarily to compare against my current carrier and the usage of a free hotspot. I had some troubles getting the hotspot setup and after some time, Customer Support was able to help me out perfectly! Great cell service, great customer service. Highly recommend for those who have issues with connectivity in your home as well as in areas you normally have issues in.

New customer with Really. I had a technical quirk with installing the e-sim on my custom rom android and needed a new QR scan code. After briefly explaining the issue I was promptly walked through the steps to request a new code. The issue was probably induced by me or my custom android rom, but nonetheless help was graciously given and my problem was resolved within the hour. If I wasn't checking my messages periodically at work and given it my full attention, probably 15 minutes. Great attitude and quick responses brought me here to let you all know. Im writing this a few hours after, and also report GREAT cell signal and super fast speed. 5 stars.

The service was fast and easy, very understanding and the response was quick and simple to follow up.

The support is very helpful and helped me within minutes compared to other carriers that take hours even days to reach back to you.