RitaniReviews of ritani.com

Well crafted necklace at a very good price. I am waiting for delivery so that I may place it around my fiancee's neck.

Outstanding customer service response from selection through shipping

Great product, incredible service. Amrita is incredible./

During the COVID-19 pandemic, the Ritani rep kept communicating updates, even sent my ring via FedEx in order to prevent further delays in its delivery to my local jeweler. The ring is gorgeous! I would recommend them highly!

So far my experience has been great along with superior customer service. I very much look forward to receiving the product.

Great Customer Service

I just spoke to someone named MARLA or similar, she would not repeat her name when asked. She was rude and not helpful. I had to walk her through locating my order. My request was simple. I placed an on line order on 4.28 and my credit card was authorized. She could not find the order and kept insisting that the last transaction was in March. I asked to speak to her supervisor, she said she is the supervisor and she is the manager and there is no one above her. Due to her terrible customer service. I cancelled the order when she finally found it. Suggestion, get a new manager or send her to training. People spending a lot of money want to speak to professionals, not arrogant divas

I ordered a wedding band during Covid-19 and Ritani was offering 25% off wedding bands— could not pass up this deal! Eagerly, I jumped to purchase the matching band to my engagement ring even though I knew it could be weeks or months before it would be shipped. It arrived in less than two weeks and I even received a phone call stating the estimated delivery date. Amazing customer service and a beautiful wedding band for (hopefully) our October wedding. Thank you, Ritani!