Excellent
563 reviews
RitaniRitani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
563 approved reviews, newest moderated first
Nicolaos P.
Posted
Great customer service. Bought a stone, and ended up not being in stock. Offered me a great comparable stone, and answered all the questions I had.
Response from Ritani· Feb 15, 2019
Hi Nicolaos, thank you so much for choosing us and we are very happy we were able to find you an alternate option that met your needs!
XIAOLAI Z.
Posted
The store where I pick up the diamond treat me with their arrogant，snobish and tired smile. Anyway I was just pick up the stone nothing to do with their business though. However the diamond is great. I love it， so beautiful !
Response from Ritani· Feb 15, 2019
Hi, we are terribly sorry our partner store did not give you the experience we intend them too. If you have not already, please email us at [email protected] with details on your experience as we will immediately address them with the retailer. We are happy to hear you were pleased with your selection and our Ritani service team. Thank you
DB
Posted
Very straight forward and trusting as I’ve previously purchased from Ritani.
Response from Ritani· Feb 15, 2019
Thank you!
Iris
Posted
Ritani is my go-to online store for fine jewelry.
Response from Ritani· Feb 15, 2019
That makes us so happy!
Franz T.
Posted
She helped me to get the right ring!!
Response from Ritani· Feb 15, 2019
Hi Franz, thank you for choosing Ritani! Happy we could be here to help you pick the perfect ring!
AMAHNI H.
Posted
The rings are absolutely beautiful and I love them. I will say though online the diamonds on the setting look much bigger so when seen in person I was almost disappointed at first glance. I had to gain a new appreciation for them as is. The online picture is a bit deceiving even with the HD view. But overall I think the rings are gorgeous!
Response from Ritani· Feb 15, 2019
We would never want you to be disappointed! We are working on enhancing our photography, thank you for the feedback. Very happy to hear you are happy with your purchase!
Sean P.
Posted
This is my second time purchasing from Ritani, first an engagement ring and now our wedding bands. The experience has always been painless and stress free. I worked with several Ritani specialists via email and over the phone and they were always so helpful, answering any questions with no pressure to purchase.
Response from Ritani· Feb 15, 2019
Thank you for continuing to choose us Sean!
Brandon B.
Posted
So although there was a slight complication with what I ordered, Ritani immediately emailed me and called my cellphone to let me know. They helped me understand what the issue was and how to fix it and honestly saved me from making a possibly huge mistake while ordering my ring so I’m glad and grateful for their customer service and honestly value towards making sure their customers are aware of what they’re getting, and happy with it. And I truly think they did the most for me!!! Amarita was my consultant and she was amazing really couldn’t be more thankful for her amazing work!!! Ritani was amazing, thank you so much for the perfect ring!
Response from Ritani· Feb 9, 2019
Such a great review Brandon! We are so happy we could get you exactly what you wanted! Always here to help!
