RoccatReviews of roccat.com

Service professionnel

Perfect service, perfect communication! The best example on how to treat customers!

i had a replacement mouse sent out and it had an issue and i dont have an option to return

Über Jahre bin ich zufrieden mit den Mäusen von Roccat. Aktuell besitze ich die KoneAir Pro und kann nicht klagen. Sternabzug gibt es für den hohen Preis.

Fast response. They replaced my mouse dongle free of charged and shipped fast.

Great fast service, very impressed with the customer service dept.

The Roccat Kone Pro is easily the best mouse I have ever used. It has always been difficult to find an ergonomic mouse that is both large and light weight, but the Kone Pro fits that mold and has been incredibly comfortable. An added bonus is the optical mouse switches, which should last much longer than mechanical switches, and is actually the reason I had to buy a new mouse to begin with (my old Zowie mouse started to double-click due to a switch failure).

Super helpful and supportive when I had an issue with my keyboard, replaced my keyboard and I didn't even have to leave the house.