Phil W.
Posted
customer Service
Although it was difficult to find a customer service number to call, the experience was wonderful. She was very pleasant and helpful.

Average
371 reviews
RoundPoint Mortgage Servicing LLC, is a non-bank mortgage servicing company founded in 2007. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO).We have built a professional servicing team dedicated to providing timely and simple solutions aimed at exceeding customer expectations at every step.Our convenient Marketplace provides a single-source solution for homeowners to better manage and protect their homes, families, and assets through a variety of home service products from our trusted partners.We take great pride in our top workplace designations and the work we do in support of our communities.NMLS ID # 18188RoundPoint supports Equal Housing OpportunityFor additional information, please visit: nmlsconsumeraccess.org
RoundPoint Mortgage Servicing LLC (roundpointmortgage.com) has 371 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
371 approved reviews, newest moderated first
Phil W.
Posted
Although it was difficult to find a customer service number to call, the experience was wonderful. She was very pleasant and helpful.
Bill L.
Posted
Agent was knowledgeable, easy to understand and friendly. Got results for me.
Claudia I.
Posted
Great customer service!
Art K.
Posted
Transferring from Cooper to RP has been difficult. Several attempts were made to get my auto pay completed, without success. Also, several attempts at making a 1time payment were unsuccessful. A fourth phone call got it done, but still had to log on again to get auto pay to work.
cecil R.
Posted
Associate was very knowledgeable and addressed all my concerns. Very pleasant experience.
customer
Posted
Agent was Very helpful in setting up autopay
Ken
Posted
Alex was great
Andrea L.
Posted
Awesome customer service !!