Linda
Posted
I was looking for a specific large area…
I was looking for a specific large area rug. Spoke with Katie online and am happy for her help in finding just what I was looking for. Thanks Katie!

Excellent
314 reviews
Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing.For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
RugStudio (rugstudio.com) has 314 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
314 approved reviews, newest moderated first
Linda
Posted
I was looking for a specific large area rug. Spoke with Katie online and am happy for her help in finding just what I was looking for. Thanks Katie!
Connie S.
Posted
This is my third order with RugStudio. The prices are the best in the industry and their customer service is outstanding. I still have my first rug that I ordered in my foyer and it stills looks great. RugStudio is the only place to shop for outstanding value and huge selections of brand name rugs..
Consumer
Posted
I had a fabulous chat service with Katie about a rug! I had questions, and she was so prompt. I will definitely shop more at your site. Thank you!
Response from RugStudio· Jun 17, 2021
Thank you so much for taking the time to review our fabulous team members! We all adore Katie!
Diane N.
Posted
Katie was very helpful in assisting me achieve my purchase. I appreciate her time!
Response from RugStudio· Jun 17, 2021
Thank you so much for taking the time to review our fabulous team members!
Rob I.
Posted
I have purchased a number of carpets (they're too high quality to be called 'rugs'!) from The Rug Studio over time. And have always found the following: (1) their selection--and the depth and breadth of it--is staggeringly good--across styles, materials, price points, countries of origin, and more; (2) their customer service is simply amazing. Want proof? I was considering a carpet once and called their Houston showroom. And asked if they would drag a carpet into the parking lot and photograph it in natural light and email me photos to ensure the carpet was the right color. An email and photos arrived...IN LESS THAN 10 MINUTES! Seriously, these people and this company is just terrific. I'm purchasing our 4th carpet from them today.
Response from RugStudio· Jun 17, 2021
Rob, you are a stellar customer and RugStudio appreciates your repeat patronage. Thank you so much for being so thoughtful!
Sandra C.
Posted
I saw a rug in a local store but it was not the correct size. I found the rug in the correct size on RugStudio and the customer service rep verified that it is the same collection, colorway and pattern as I saw in the store so now I know I can order with confidence. sandra c.
Angela-Alabama
Posted
Katie was very professional and responsive! Ordering process was easy and smooth. Thanks 😊!
Ann S.
Posted
I used the chat service to ask for a coupon code...although one did not apply I was impressed by the customer service Rug Studio offered and the fact that they offered me another option to purchase my rug. I will be ordering today!