Serena
Posted
Really great experience
Once I found the right provider, my experience has been excellent!

Excellent
4,972 reviews
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Serena
Posted
Once I found the right provider, my experience has been excellent!
Brian
Posted
10 days for my prescription request to clear your Clearinghouse is completely and absolutely absurd and this has happened 3 times in a row. Even if my provider weren't leaving your platform I would begin looking elsewhere. Going days, even a week without medication because your prescription system sucks is unsustainable. Fix your garbage system.
Response from Rula· Sep 30, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Helen D.
Posted
I really like my therapist! I feel comfortable with her and already feel lighter. I appreciate the reminders from Rula
Melissa K.
Posted
My therapist is amazing. She really helps me to find what I need and listens to help me improve my mindset, how I'm feeling, and my reactions to things. My therapist is not only knowledgeable but also helpful and intuitive. I'm glad I was matched with her.
Amanda Toepfer H.
Posted
Rula makes scheduling and messaging super easy!
Barrett
Posted
Everything went very smoothly and professionally. Thank you!
Martin R.
Posted
Great online virtual guide for a new user. The questions were perfect and efficiently helped me narrow down the list of providers.
Sandra S.
Posted
Rula is a very professional, and easy-to-use website.