Amy
Posted
The appointment was easy to make and…
The appointment was easy to make and the therapist was prompt.

Excellent
4,972 reviews
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Amy
Posted
The appointment was easy to make and the therapist was prompt.
Lillie L.
Posted
RULA doesn’t have therapists who are equipped to handle complex cases. A person who really needs help shouldn’t look here.
Response from Rula· Jan 8, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please send us an email at [email protected] and provide us with the email address and full name linked to your account and we’ll follow up with you directly.
Stanley S.
Posted
Rula made it easy to navigate and managed with the scheduling process. Only recommendation is to give an option to add directly to my personal calendar. That would be perfect.
Chasiti “Chas” M.
Posted
My therapist listened to my story and got to know me and what help im.looking for. She was very understanding and helpful. I can't wait to start this journey with her.
Cara L.
Posted
My Rula therapist is professional and caring. I’ve never been better. The sessions are convenient. I’m so glad I trued Rila!
Jaimie F.
Posted
Easy to access mental health resources - critical in a time of long waitlists for in-person care. Descriptions of specialties and strengths of providers make it easier to choose a therapist that is well matched for you.
Lupita M.
Posted
Our couples therapist via Rula was amazing. Rula makes it easy to communicate via message with your therapist directly and they worked with our Kaiser insurance easily. 10/10
Nixie V.
Posted
This company has been the worst of the worst cant emphasize how bad they have been for our mental health. Incompetence from providers and months months after service we got billed $200.
Response from Rula· Jan 8, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please send us an email at [email protected] and provide us with the email address and full name linked to your account and we’ll follow up with you directly.