Jay M.
Posted
Easy to use
Easy to use, filed my insurance with me and took payment with my stored card. Couldn’t be easier!

Excellent
4,972 reviews
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Jay M.
Posted
Easy to use, filed my insurance with me and took payment with my stored card. Couldn’t be easier!
Lori F.
Posted
Ease of use, their choice of therapists and they give you background on each to help you choose, their service sends reminders for appts and handles pmts and ins.
Masami O.
Posted
Therapist Mihoko is amazing to listen to us and patient. She is good to approach for our son make him comfortable to talk.
Fred K.
Posted
Rula made it easy to find a fantastic Therapist that takes my Insurance and has a very reasonable copay.
Connie L.
Posted
I was ready to receive help
Julie
Posted
It was great!
Kay K.
Posted
Very disappointed in the billing transparency. I regret going through Rula. My copay is $10. Somehow I was charged $400 for 3 appointments. Had to cancel my appointment and find a new therapist. Will never be back and will warn my family and friends.
Response from Rula· Oct 1, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Gina
Posted
I had been looking for family therapy for myself and young daughter since the onset of Covid and was unable to find anyone to take us. Fast forward to now, I was very satisfied to find a group that was In-Network, accepting new patients and how quickly I was able to schedule appointments. Three sessions in, we love our therapist and look forward to our journey.