Raquel
Posted
Great support
Great support. My therapist has provided great tools and has been very helpful. I highly recommend.

Excellent
4,972 reviews
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Raquel
Posted
Great support. My therapist has provided great tools and has been very helpful. I highly recommend.
Mary S.
Posted
Another positive encounter with Rula. My new therapist is understanding and very knowledgeable. I'm looking forward to working with her.
Mo
Posted
I was able to find a fantastic therapist & psychologist. Scheduling was easy and the experience is pleasant. Highly recommend!
Lo
Posted
Horrible experience. I confirmed I was covered by insurance and would have a $30 copay and yet I was charged over $300, how in the world can anyone afford to pay $300 per session? That doesn’t even matter though because they confirmed that I would just owe a copay. The support team at Rula as well as the doctor who helped me Initially have completely ignored my requests for help with this. Yet they keep reaching out to me to pay this erroneous bill and when I reply to them asking for help I am ghosted. I am so profoundly disappointed with this platform that is meant to help people in their darkest times. And now thanks to Rula I am left with even more problems than I initially came with. If you want to be overcharged and ignored when you ask for help resolving it then Rula is the right platform for you!
Response from Rula· Aug 26, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
JL F.
Posted
It was very user-friendly when it came to picking/changing counselors. Timely reminder we're very appreciative.
SG
Posted
It's easy and quick. It's also private.
Gabriela De J.
Posted
I like the fact that I get the option to choose a therapist that fits my needs and the accessibility where I can jump into session right from home.
Janet
Posted
I only had one session so I can't really give a full review. But I can say that she listened carefully, a first for me.