Xavier E.
Posted
THIS SERVICE IS AMAZING!!!
My experience with Rula has been exceptional and truly impressive.

Excellent
4,972 reviews
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Xavier E.
Posted
My experience with Rula has been exceptional and truly impressive.
SL
Posted
I’ve had a great experience with the therapists I have found through Rula. Scheduling is easy and being able to read the profiles to find the right therapist for you is very helpful.
Marisa R.
Posted
My first time meeting with a therapist and I was very nervous and anxious at first. My therapist is amazing and I’m very happy with my experience.
Victoria H.
Posted
The therapist is nice, flexible about scheduling appts., and full of good tips for ways to improve mood.
April M.
Posted
My experience choosing a provider was clear, and I liked having the ability to get to know clinicians through their personal profile that helped shape my choice in therapist. My therapist is a great fit, a great communicator, and he is very resourceful.
Stacey J.
Posted
I love how easy it is to join my sessions.
DK
Posted
The information provided regarding the therapist was extremely helpful. The reminders, check ins, and automatic deductible payments are convenient as well.
Frank S.
Posted
First off, for the first appointment I didn’t have the suite number for the therapist, and her name wasn’t on the directory and I didn’t have a phone number to reach anyone. Very frustrating. Overall, despite filling out forms the therapist didn’t seem to have a lot of information about me. And when I canceled and gave the reason, Rula automatically rebooked all my appointments.
Response from Rula· Sep 23, 2026
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.