Jennifer C.
Posted
Easy
It was easy to find a therapist that I could connect with. She meets all of my needs and is patient, understanding, and compassionate.

Excellent
4,972 reviews
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Jennifer C.
Posted
It was easy to find a therapist that I could connect with. She meets all of my needs and is patient, understanding, and compassionate.
Hilary
Posted
I am improving with the help I am receiving. I was struggling with my mental health, but I feel like I am back on my feet again :)
Don M.
Posted
Easy to navigate
Ariana
Posted
Its so easy to use and there were so many therapists to choose from. I have had a great experience with Rula.
Lupita F.
Posted
My experience with my therapist so far has been amazing. she is very thorough and her process and is always checking on me to make sure I’m OK. Look forward to the continued progress to make.
customer
Posted
Large selection of therapists willing to listen, on your schedule.
Doc
Posted
I had to send my insurance info more than once, it took weeks to get insurance verified. I get three no copay visits for each new diagnosis, I was told that Rula works with my insurance and that was not the case. Rula is not participating with Cigna's program. So I have to pay $150 for visits that should be a zero copay.
Response from Rula· Jul 11, 2025
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Danny
Posted
The provider Jelya Fatawu I found through Rula is fantastic and easily accessible.