Luise B.
Posted
Very happy
This was way easier to do than I expected. I wish that I did this sooner.

Excellent
4,972 reviews
Our mission is to make mental healthcare work for everyone.
Rula (rula.com) has 4,972 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
4,972 approved reviews, newest moderated first
Luise B.
Posted
This was way easier to do than I expected. I wish that I did this sooner.
Josh O.
Posted
The dr. I talk to is super helpful. She also worked around my schedule which was amazing. The platform is easy to navigate.
Bobbie B.
Posted
My provider listens to me and shows genuine concern for my problems.
Linnie S.
Posted
I'm thrilled with the therapist I chose! However the confusing way to work with Rula has been challenging. I have finally figured out how to log into my Zoom visit, but it shouldn't have been so challenging.
CARMELLA H.
Posted
All representatives I encountered were helpful, courteous, empathetic, and effective in assisting me.
Richard C.
Posted
Ease of getting appointments. Good therapist.
Matt L.
Posted
I waited for my scheduled online (telehealth) appointment and the therapist (Michael Fountain) did not show up, start the meeting, or follow up with me by email. It's very disappointing.
Response from Rula· Dec 27, 2024
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
Tura
Posted
Your system kept shutting down in my last session. It took time away from my appt.